This is really concerning. What about applications that are deployed in the wild where end-user input influences the prompt? Does that mean that any malicious user can get an entire developer account suspended?
Would love to hear OpenAI’s guidance on this. Wonder if we are supposed to be sending all calls to /v1/moderations first
I encountered the same problem (Invalid prompt in using o1-preview and o1-mini), and I am still waiting for their reply and solution.
I have been providing feedback for 3 consecutive days, and there is still no effective solution so far.
I tested recent prompts on moderation API. There is no problem so far with moderations. The following is exact moderation reply from the first prompt I get stuck on o1-preview.
I have the same feeling as u. Despite disruptions to current production workflows, also, I am so upset that my account might be suspended by non-transparent policies in some uncertain situation with no alert like this. I have been an early OpenAI API user, growing with the company long before chatgpt, now spending more than 1k dollar. Can’t imagine they might treat real, long-term, loyal and non-malicious users like this. 
I just encountered same problem too. I was asking the model to breakdown the response to task guides with bullet points and received ‘Your request was flagged as potentially violating our usage policy. Please try again with a different prompt.’
It has been nearly 4 days, and the customer service team has not replied to a single message. My API is still not accessible, and I can’t even get into the organization console. I still have a balance in my account, which seems to be in limbo as well.If someone else encounters the same error as I did, it’s best not to try multiple times to avoid getting their account banned.
OpenAI has switched to two different support staff members, who responded with some canned replies specific to support agents. The issue remains unresolved, and I am now reaching out to a third support staff member.
