I’m trying to hit /v1/moderations, but I’m getting a 429 of that I exceeded my quote even though I have credits.
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The same happens for me.i dont have any dues but still not able to use it
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Same here with Assistant API.
code='rate_limit_exceeded', message='You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.'
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You might be suffering the same effect that was seen during other periods of what one could construe as high-usage of the payment system (like the start of the month with monthly bills would also be processed):
Everything looks like you bought the credits, but they aren’t available to be spent yet.
One would infer from this issue that OpenAI payment processing has some unseen queue, with the worst past symptoms being up to a day before the funds are available for API spending.
So: you can do everything to verify all is in place, that you have an API key in practice taken right from the organization that made the credit payment and placed in your environment. That the billing overview page also shows your positive credit balance. And then wait.
The auto-recharge feature on a prepay-only account would ensure that you have some margin in the future.
Seems to be working now. Maybe it was a timing issue?
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Have the same issue all the time. Lost 20 usd just becouse of this “issue”.