Why is the ChatGPT UI so horribly bad?

Not only does it completely overload the browser during longer conversations, but I honestly don’t understand how a multi-billion dollar project can have such a poorly designed system. What’s the point of message branching if there’s absolutely no basic way to navigate it afterward? You have no chance of figuring out which message has more children. The idea of a branch map? I won’t even go there—that would be asking too much, apparently. But come on, why not at least mark messages with multiple children using an icon or a color? This is amateur hour at its finest.

So if I get lost and need to find a message that’s in a hidden branch, I literally have to download the JSON, search it locally on my computer, and then track down the corresponding parent message manually… A 14-year-old could’ve built a better interface.
Oh, and it’s just brilliant that there’s a search function on the website, but what good is it if it finds the correct message and then doesn’t even show it in the chat window because it’s in a collapsed branch?

It’s painfully obvious why it’s made this badly—because doing it right would require programmers who can actually think logically, and apparently, those in this part of the world all want a million a month.
Sorry, but come on—recursively expanding a chat thread, or at the very least highlighting where the conversation branches off… what the hell? Are we living in the '90s? Back then we would’ve had a better product.

Of course, there is no reply on this message. But I feel it is important, as we pay for a service that is not exactly predictable or usable at times. Why would we? Think about it and reply, as least. @OpenAI_Support @OpenAIAPIhelper

yep, I also would like an easier way to navigate branches, and bookmarkable messages as well.

Well not only branches, but just basic functionality would be great. I broke the archive feature in about 5 minutes. It’s quite sad.

That is horrible indeed. any fresher UI/UX student would know GPTs placement is out of access. the speed of opening a page already takes a lot of time then you have to scroll up then find the GPTs and then open it then click on your GPTs. WTF? why everything taeks alot of time in this service? I have to open every chat in new tab but the title is still Chat GPT bla bla bla. I have to work with this rubbish everyday at work and every 10 minutes I am lost. why everything is on a sidebar? if you show this to a small business owner to start their business with; they’ll reject it. once in a while they introduce a new feature just to keep up with the market and compete with other chatbots. while they don’t give a F what is annoying.

personally I can not handle content creation in chatgpt because I need GPTs AI agents and multiple chats which is not possible to handle with this design.