Whisper API bad request error

API Feedback
1

I am using node js for open ai api. However, whenever I make an API call, I get this error:

Error: BadRequestError: {"message":"","type":"server_error","param":null,"code":null}
    at APIError.generate (/mnt/2tbdir/VSCodeProjects/sovarapp/backend/node_modules/openai/error.js:46:14)
    at OpenAI.makeStatusError (/mnt/2tbdir/VSCodeProjects/sovarapp/backend/node_modules/openai/core.js:312:29)
    at OpenAI.makeRequest (/mnt/2tbdir/VSCodeProjects/sovarapp/backend/node_modules/openai/core.js:352:24)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async transcribe (/mnt/2tbdir/VSCodeProjects/sovarapp/backend/index.js:23:22)
    at async /mnt/2tbdir/VSCodeProjects/sovarapp/backend/index.js:38:26 {
  status: 400,
  headers: {
    'alt-svc': 'h3=":443"; ma=86400',
    'cf-cache-status': 'DYNAMIC',
    'cf-ray': '7ffad3a8eaef17ea-SJC',
    connection: 'keep-alive',
    'content-length': '103',
    'content-type': 'application/json',
    date: 'Fri, 01 Sep 2023 04:39:03 GMT',
    'openai-processing-ms': '67',
    'openai-version': '2020-10-01',
    server: 'cloudflare',
    'strict-transport-security': 'max-age=15724800; includeSubDomains',
    'x-ratelimit-limit-requests': '50',
    'x-ratelimit-remaining-requests': '49',
    'x-ratelimit-reset-requests': '1.2s',
    'x-request-id': '126fd61b368199767f3aec49ff25eef5'
  },
  error: { message: '', type: 'server_error', param: null, code: null },
  code: null,
  param: null,
  type: 'server_error'
}

Here is my code for the API call:

    const type = await fileType.fromBuffer(audioFile);
    console.log(`Detected file type: ${JSON.stringify(type)}`);

    const response = await openai.audio.transcriptions.create({
        file: audioFile, // The audio file to transcribe.
        model: "whisper-1", // The model to use for transcription.
        response_format: 'json', // The format of the transcription.
        language: 'en' // Language
    });

The file type of audioFile is m4a, which is supported when I checked the docs. Can someone please help me?

2

Hello, it looks like it is a server side error and not a code problem. If this problem continues you should contact support at help.openai.com

3

I am also facing the same problem… can anyone please explain this issue.
Issue:

BadRequestError: 400 {"message":"","type":"server_error","param":null,"code":null}
    at APIError.generate (file:///C:/Local%20Disk%20E/Client%20Projects/3d%20Avatar%20AIME/Source%20Code/server/node_modules/openai/error.mjs:39:20)
    at OpenAI.makeStatusError (file:///C:/Local%20Disk%20E/Client%20Projects/3d%20Avatar%20AIME/Source%20Code/server/node_modules/openai/core.mjs:244:25)
    at OpenAI.makeRequest (file:///C:/Local%20Disk%20E/Client%20Projects/3d%20Avatar%20AIME/Source%20Code/server/node_modules/openai/core.mjs:283:30)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async VoiceToText (file:///C:/Local%20Disk%20E/Client%20Projects/3d%20Avatar%20AIME/Source%20Code/server/src/controllers/openai.js:27:26) {
  status: 400,
  headers: {
    'alt-svc': 'h3=":443"; ma=86400',
    'cf-cache-status': 'DYNAMIC',
    'cf-ray': '8280bdc97916de4b-MCT',
    connection: 'keep-alive',
    'content-length': '103',
    'content-type': 'application/json',
    date: 'Sat, 18 Nov 2023 14:00:49 GMT',
    'openai-processing-ms': '66',
    'openai-version': '2020-10-01',
    server: 'cloudflare',
    'set-cookie': '__cf_bm=SQ8RuN4V8lVhGysF0ZI4D3VX9LQ5g55tTx.UCSSPTy8-1700316049-0-AeY/ZU9+ioAZ8HK7irYjUL27TVFJYpaS+oltcCL18xWV2ZJwwuolswjcjscSp6IeuDHmWSR+5PcXIP+LTKPn4t0=; path=/; 
expires=Sat, 18-Nov-23 14:30:49 GMT; domain=.api.openai.com; HttpOnly; Secure; SameSite=None, _cfuvid=B4DAS9IQNiazJl5ivCnBYB0eD0XDR8P44wxWRNzHtok-1700316049295-0-604800000; path=/; domain=.api.openai.com; HttpOnly; Secure; SameSite=None',
    'strict-transport-security': 'max-age=15724800; includeSubDomains',
    'x-ratelimit-limit-requests': '100',
    'x-ratelimit-remaining-requests': '99',
    'x-ratelimit-reset-requests': '600ms',
    'x-request-id': '864168bee70e56d67ee83bf901104e6c'
  },
  error: { message: '', type: 'server_error', param: null, code: null },
  code: null,
  param: null,
  type: 'server_error'
}