Where did my ChatGPT projects go?

After The new update, I noticed that the way GPT answer me is different. She (yes) gave me an answer (on an existing chat) with no memory at all on the context. I had a very specific personalisation instructions inserted in the settings. I still have it in the web version, the Classic version but not in the new 26.715.21425 version. In fact, in its settings I found the personalisation field empty and the memory toggle turned off.
Any suggestions?
Thanks
Fed

UPDATE

Yesterday, the team released an update to address the issues reported following the merge. I can confirm that ChatGPT cloud projects are now syncing correctly in the latest version of the desktop app.

Please keep the feedback coming.

Thank you.

https://x.com/ajambrosino/status/2077929418530705817

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However, there are some things that are not clear: are the customization instructions divided or is it unique for both? If I go to the settings, I can’t find what I had put. I also can’t select 5.6. If I click on the choice of the model, I’m on 5.5, I click and I see 5.6 but if I select it, it doesn’t activate.

exact same issue that my previous projects are gone on the new chatgpt desktop app. upgrading to latest version didn’t help. And also the chat history has been gone.

chatgpt website and the classic macOS app worked without problem.

New update bring back to Chats and Projects but still no CustomGPTs and Library.

Another thing that bothers me the most is that when I try to use the Codex icon, it appears white when the application is closed, but turns black when the application is open. (My macOS system always has dark mode selected.) I wonder if this problem is unique to me or if other users are experiencing the same issue.

So if you’re using the ChatGPT for windows i just asked it what happened to my projects because this happened when my computer crashed and it gave me instructions on how to get them back its still stored on cache. I went to file and open folder and when i opened the folder of my task it brought back the project on the side and it brought back then entire chat history hope this helps for anyone still wondering.

this is the one that’s saved me today. Thanks

Fixed: For anyone who is having the same issue, I realized that if you start a new chat just pasting a prompt as an attachment/text file and do not type anything else you will get this issue.

Root cause: Codex filters sidebar tasks with preview <> ''. These attachment-only tasks had empty preview and first_user_message fields, so sorting could not reveal them.

Fix: Just ask any model to create a back-up first, then write a script to populate the missing fields. Or do it by yourself. That solution fixed the issue for me.