You decide.
[cache cleared. New support chat opened]
Me: “Security.”
Chatbot: “Is this (my full first and last name)?”
Either somebody needs a new job or somethin’ up - timeline of events
• Created an account on ChatbotBuilder AI a few hours ago.
• Received only a welcome email, no other communications.
• Began configuring chatbot, but noticed modifications occurring without my input.
• Support chat behaved strangely, switching between AI-generated responses and what seemed like live manual edits.
• Support was aware of my screenshots in real time, commenting on actions I was taking.
• Attempted to email their security and legal contacts—all emails bounced back as nonexistent.
• Started a fresh support chat session, reported the issue, and submitted a security ticket.
• No email confirmation of the ticket, despite the system acknowledging it was created.
Tomfoolery :
• Unauthorized chatbot modifications without my input.
• AI and human-like inconsistencies in support chat, suggesting possible live intervention.
• Support aware of my screenshots in real time, indicating potential screen tracking or surveillance.
• Security/legal emails bouncing, meaning no way to verify legitimacy or escalate concerns externally.
• No email confirmation for security ticket, making the reporting system questionable.
• Support chat not following standard AI behavior, responding in a way that seemed altered on the fly.
• System asked for personal information (billing email) before addressing concerns, an odd request in a security situation.
OpenAI integrated. Thoughts?
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