Urgent: Concerns and Dissatisfaction with ChatGPT 4 Performance

Dear OpenAI Team,

I hope this message finds you well. As a long-time user and web developer, I have greatly appreciated the services provided by ChatGPT over the years. However, I am compelled to express my deep dissatisfaction with the recent performance of ChatGPT 4.

Over the past year, I have witnessed a significant decline in the quality and responsiveness of the platform. The slowness in generating responses has become increasingly problematic, leading to frustrated clients and negative feedback. Additionally, the frequent occurrence of errors not only disrupts the workflow but also results in unnecessary consumption of credits as we are forced to regenerate responses.

As someone who relies on ChatGPT for multiple projects and holds more than 20 subscription accounts, I am deeply concerned about the direction in which the platform is heading. The issues we are facing not only affect our productivity but also tarnish the reputation of our services among clients.

Despite reaching out multiple times with our concerns, we have yet to receive a satisfactory response or indication of resolution from your team. This lack of communication is both disappointing and concerning, especially considering our longstanding partnership.

I am writing to implore you to take immediate action to address these issues and restore the reliability and efficiency of ChatGPT 4. We have invested significant resources and trust in your platform, and it is disheartening to see it fall short of our expectations.

If these concerns are not addressed promptly and if we do not receive a commitment to rectify the situation, I regret to inform you that we will have no choice but to explore alternative solutions and potentially cancel all of our accounts with ChatGPT. This decision would not be taken lightly, but we cannot afford to continue operating under these conditions.

I sincerely hope that this message serves as a wake-up call and prompts a swift and effective response from your team. Our continued partnership and satisfaction with ChatGPT are contingent upon your willingness to address these pressing issues.

Thank you for your attention to this matter. I eagerly await your response and a resolution to our concerns.

Best regards,

2 Likes

No OpenAI Staff here I’m afraid, they very rarely come on the dev forum.

I really feel bad , its not fair to avoid people contact and like they just don’t care about their customers!