Hi, I previously completed verification and was approved for Trusted Access for Cyber. However, today I noticed that my Trusted Access appears to have disappeared from my account. I did not receive any email or notification about a removal or status change. When I visit https://chatgpt.com/cyber, …

Hi everyone, Due to a technical issue, a limited set of users’ access to Daybreak Blue is no longer active, and they will need to reverify to maintain their access. This isn’t the experience we want to deliver, and we’re making sure the issue doesn’t happen again. Affected users have been notified b…

Same here, just got my access revoked from Daybreak Blue after reverification a bit ago. Same email like valentineus "Based on the result of your verification application, you are not eligible for Daybreak Blue at this time. " I hope this get looked into soon. Edit: Upon further research and corr…

I requested a refund as soon as I received the email. My Daybreak Blue access was revoked due to an issue on their end, and I did nothing wrong. I even purchased a YubiKey specifically to comply with OpenAI’s Advanced Account Security requirements, yet support seemed unable to resolve the issue. Fo…

I agree. I hope they resolve it.

Hey everyone, Since many of you are affected by this issue, the TAC now requires you to have a hardware, physical key to access the Cybersecurity Program. As you can see from the JSON you all are getting, it clearly says: qualifying_count: 0 non_qualifying_count: #number (this is the number of s…

Hi @t0r , Unfortunately, it doesn’t work with the physical key either. I have a compatible YubiKey, but I’m unable to complete the verification (I’m a French citizen, so there shouldn’t be any restriction here). The issue lies elsewhere. With a bit of luck, OpenAI will stop ignoring us and start t…

Hey @NoamH , what’s the JSON you’re getting in response?

Hey @t0r , For context, I was previously cyber verified (before the “technical issue”). I tried to verify myself three times after that. Now I’m blocked. For the request to POST /backend-api/compliance/cyber_verification/persona/inquiries, I got: { "detail": { "code": "cyber_verificat…

Well man this is messed up then. I thought it would work with the physical hardware key they’re requiring, as I only had 4 passkeys and it showed me “non_qualifying” = 4. I even bought a compatible FIDO 2 hardware key and still waiting for it to arrive. Oh well.

Oh yeh i am currently in Melbourne, Australia and hold the valid passport but still can not even verified, this is so annoying when i mostly do some blue team lab but Codex still refuse it, thats so annoying, i even bought a compatible FIDO 2 hardware key and still waiting for it to arrive. I will m…

I am also in the situation where the page on chatgpt.com/cyber allows me to re-attempt verification, and after completing the persona flow, the response of /backend-api/cyber_verification/refresh_status is { "metadata": { "inquiry_id": "[redacted]", "verification_status": "pending", "finalized_…

Trusted Access for Cyber disappeared from my account

ChatGPT Bugs

cannev August 25, 2026, 11:16am 59

exactly. I can’t imagine what could have happened twice.

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Trusted Access for Cyber disappeared from my account

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