Troubleshooting SIP and Asterisk communication issues

We are also having issues with SIP. We are connecting via our Asterisk server, and right now we are experiencing “No session found for provided call_id”. The webhooks never arriving also an on-and-off issue for us.

Do you mind if I merge here? Thanks!

my message was actually split from a different topic, with a similar topic

from this one - Realtime API unreliable over SIP - #9 by Sean-Der

D’oh. It is a separate issue, so I’ll defer to @vb here who is likely more informed on the situation. Sorry about that!

Just trying to make sure it gets eyes on it. :slight_smile:

Glad you’re here with us. Hope your year is going well otherwise!

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Thank you sir for a kind reply. Hope yours is good as well!

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Hey @yurashark sorry I didn’t respond sooner. Are you still seeing issues?

I just deployed lots of changes described here Realtime API unreliable over SIP - #13 by Sean-Der hopefully that helped. If not I would love to help debug.

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