SIP calls fail for a few minutes every day

API Bugs
1

Regulary every day we get failures. Nothing is changed or rebooted and everything magically comes good after a few minutes. The service seem to be very unreliable.

Jan 12 13:42:23 aigw2 kamailio[1376]: 21(1376) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-7kZ3L355qWbx)
Jan 13 12:38:02 aigw2 kamailio[8161]: 21(8161) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-t8eZB09TaWYj)
Jan 13 12:38:09 aigw2 kamailio[8149]: 14(8149) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-n8HATFb6Sc91)
Jan 13 14:11:47 aigw2 kamailio[8159]: 19(8159) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-5rQRDwQFe7Tb)
Jan 13 14:12:10 aigw2 kamailio[8161]: 21(8161) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-47J1WVW47DQL)
Jan 13 14:12:19 aigw2 kamailio[8151]: 15(8151) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-rfxtDPBY3lzq)
Jan 14 11:58:54 aigw2 kamailio[15134]: 21(15134) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-Da5gL9D1YnEb)
Jan 14 12:02:52 aigw2 kamailio[15127]: 18(15127) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-40nTr46VXuoT)
Jan 14 12:03:04 aigw2 kamailio[15132]: 20(15132) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-1Wo8w8F6NK2R)
Jan 14 12:20:55 aigw2 kamailio[15124]: 16(15124) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-v8H2YXSRWmws)
Jan 14 12:20:58 aigw2 kamailio[15124]: 16(15124) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-S0O0N8hN37H6)
– Boot 76748fec678345bd997472dbf8a8918c –
Jan 15 13:35:38 aigw2 kamailio[1372]: 20(1372) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-0J5LrDAs8gkb)
Jan 15 13:35:40 aigw2 kamailio[1372]: 20(1372) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-V8185TbR26LG)
Jan 15 13:35:48 aigw2 kamailio[1360]: 14(1360) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-WVIE9Qyr0M9y)
Jan 15 13:35:52 aigw2 kamailio[1360]: 14(1360) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-aZm269PZ2q7t)
Jan 15 13:36:11 aigw2 kamailio[1364]: 16(1364) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-qXQ9Xm8Y7y39)
Jan 15 13:36:18 aigw2 kamailio[1367]: 18(1367) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-cc0NrtI0kwjj)
Jan 15 13:36:20 aigw2 kamailio[1367]: 18(1367) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-254fKMlljwqj)
Jan 15 13:37:14 aigw2 kamailio[1374]: 21(1374) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-4O9w00ggjHz4)
Jan 15 13:37:20 aigw2 kamailio[1374]: 21(1374) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-Z395N8tG99xC)
Jan 16 11:47:04 aigw2 kamailio[1360]: 14(1360) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-1Cj95azxLW8G)
Jan 16 11:47:06 aigw2 kamailio[1360]: 14(1360) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-pV1uOvmOe3T4)
Jan 16 11:47:07 aigw2 kamailio[1360]: 14(1360) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-88bmyv0nw1QO)
Jan 16 13:18:47 aigw2 kamailio[1369]: 19(1369) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-Ff6CX8GMi3CS)
Jan 16 13:18:56 aigw2 kamailio[1374]: 21(1374) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-e3m6y10nk6Fr)
Jan 16 13:18:59 aigw2 kamailio[1374]: 21(1374) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-jqCN5gh216IP)
Jan 16 13:19:02 aigw2 kamailio[1374]: 21(1374) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-cA4y4Xh481aL)
Jan 16 13:19:04 aigw2 kamailio[1374]: 21(1374) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-RtbaeH37YiJ7)
Jan 16 13:19:07 aigw2 kamailio[1374]: 21(1374) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-3vH2dQv3vSh9)
Jan 16 13:19:10 aigw2 kamailio[1374]: 21(1374) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-J3l59903OE3D)
Jan 16 13:19:28 aigw2 kamailio[1362]: 15(1362) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-6nDKFsRsGPnW)
Jan 16 13:19:36 aigw2 kamailio[1365]: 17(1365) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-qZBnZ07Fgbj2)
Jan 16 13:19:40 aigw2 kamailio[1365]: 17(1365) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-q93G523kl9e5)
Jan 16 13:19:47 aigw2 kamailio[1367]: 18(1367) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-ZMx422HSY0jY)
Jan 16 13:19:54 aigw2 kamailio[1372]: 20(1372) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-6Jmf54EFH8OM)
Jan 16 13:46:47 aigw2 kamailio[1367]: 18(1367) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-Cs2q2zF3Fo0i)
Jan 16 13:46:47 aigw2 kamailio[1367]: 18(1367) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-s032h21FGd30)
Jan 16 13:46:48 aigw2 kamailio[1367]: 18(1367) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-7124Fm8XSK3e)

journalctl -g “400 Bad Request”
– Boot ad315f275bf4482a9bce5db72e6c2ce1 –
– Boot d8b3c8d6556541fa8cc842ff21a66a7f –
Jan 05 14:02:46 aigw1 kamailio[1360]: 14(1360) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-8TV6wC7iw34z)
Jan 05 14:03:37 aigw1 kamailio[1371]: 20(1371) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-HEt112s9px3k)
Jan 05 14:18:42 aigw1 kamailio[1366]: 17(1366) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-8ATmrBU83DCS)
Jan 05 14:19:10 aigw1 kamailio[1371]: 20(1371) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-a04umR5C1O5c)
Jan 05 14:22:47 aigw1 kamailio[1369]: 19(1369) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-A48OE1027ifl)
Jan 07 08:29:55 aigw1 kamailio[11222]: 15(11222) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-V3c9v3T0j1lO)
– Boot 2c91018e2e1d4e62b3309e69f9b0879e –
– Boot dee6d13e42c546299677d922b23db793 –
Jan 11 20:22:45 aigw1 kamailio[3510]: 19(3510) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-jS90Hqz2onP2)
– Boot 4313116dd15e48a1aceb40ca4610e599 –
– Boot 46e72bb2f9864d90b0514e0f128687d5 –
Jan 13 14:09:35 aigw1 kamailio[1902]: 19(1902) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-0X7fZ6UjR01m)
Jan 13 14:10:54 aigw1 kamailio[1897]: 14(1897) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-3U71PG2arcF9)
Jan 13 14:12:02 aigw1 kamailio[1900]: 17(1900) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-m5BxEN2qgdyw)
Jan 13 14:12:16 aigw1 kamailio[1902]: 19(1902) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-J026VKWi74Wo)
Jan 13 14:16:26 aigw1 kamailio[8619]: 18(8619) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-x7izMP10rZ9f)
Jan 14 11:58:58 aigw1 kamailio[8614]: 15(8614) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-2o9DI8VD6xYm)
Jan 14 11:59:02 aigw1 kamailio[8614]: 15(8614) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-f0xF1NuQsMII)
Jan 14 12:00:36 aigw1 kamailio[8621]: 19(8621) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-RMgb1uain470)
Jan 14 12:02:55 aigw1 kamailio[8614]: 15(8614) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-w6NUEa8Eksvh)
Jan 14 12:21:07 aigw1 kamailio[8621]: 19(8621) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-D6s6NtKAWvaJ)
– Boot 4a8c0cb8ad914abd9761d341538dab8d –
Jan 15 13:35:32 aigw1 kamailio[1356]: 16(1356) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-jaicvzlSkUk6)
Jan 15 13:35:35 aigw1 kamailio[1356]: 16(1356) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-lV5HhxK44KnT)
Jan 15 13:35:43 aigw1 kamailio[1358]: 18(1358) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-4u0rF6o97AEq)
Jan 15 13:35:54 aigw1 kamailio[1362]: 19(1362) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-9PHC0C0ehicV)
Jan 15 13:35:57 aigw1 kamailio[1362]: 19(1362) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-5IDF688zSvD3)
Jan 15 13:36:00 aigw1 kamailio[1362]: 19(1362) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-lWG899jS3EZ3)
Jan 15 13:36:08 aigw1 kamailio[1366]: 21(1366) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-MIuYDfiyzkMZ)
Jan 15 13:36:13 aigw1 kamailio[1366]: 21(1366) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-1DL0CFCqwRTw)
Jan 15 13:36:16 aigw1 kamailio[1366]: 21(1366) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-i94u3uwTRWn5)
Jan 15 13:36:23 aigw1 kamailio[1354]: 15(1354) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-f66J0T1wN8eX)
Jan 15 13:36:25 aigw1 kamailio[1354]: 15(1354) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-9QNt673VXJU2)
Jan 15 13:36:27 aigw1 kamailio[1354]: 15(1354) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-Kz1yrPdM27iT)
Jan 15 13:37:17 aigw1 kamailio[1358]: 18(1358) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-4009o5iaN48z)
Jan 15 13:37:22 aigw1 kamailio[1358]: 18(1358) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-C3V0oJ7q7Q8M)
Jan 15 13:37:24 aigw1 kamailio[1358]: 18(1358) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-c5KxMH9r06q5)
Jan 16 11:47:05 aigw1 kamailio[1365]: 20(1365) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-Tv187e5z86A7)
Jan 16 13:18:52 aigw1 kamailio[1362]: 19(1362) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-P844u0oRJ641)
Jan 16 13:19:13 aigw1 kamailio[1366]: 21(1366) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-9Xm4wCojx5cG)
Jan 16 13:19:24 aigw1 kamailio[1354]: 15(1354) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-V8Vu2Qq4m0P5)
Jan 16 13:19:51 aigw1 kamailio[1358]: 18(1358) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-fN2W6oO92t5l)
Jan 16 13:19:57 aigw1 kamailio[1358]: 18(1358) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-7iPH8h54T10X)
Jan 16 13:19:59 aigw1 kamailio[1358]: 18(1358) NOTICE: : <<< OpenAI Reply: 400 Bad Request (Call-ID: SEC11-621160a-721160a-1-x6TIXkeLp519)

2

We’re also using the SIP calling integration to automate phone-based customer support in Japan. Over the past week, we’ve seen an increase in connection failures during specific, short windows (a few minutes at a time), though service typically recovers quickly afterward.
Could you please investigate whether any recent changes or updates on the OpenAI side might be contributing to these intermittent connection issues?

3

Hi!

Sorry about this. We had some bugs internally, but they got fixed today! Realtime API unreliable over SIP - #13 by Sean-Der

  • The 0 second calls were because the webhook service had OOMed (so we failed right away)
  • High Latency/Lag was because of internal delay

If you continue to see issues please @ me or send me an email. I am really trying to get this service in a better spot. Thanks for the patience.

1 Like