Traces in Dashboard/Logs are not working

Hello there. I am using Realtime API (model: gpt-realtime-2025-08-28) and even though I enable tracing in session.update, it seems that no traces are logged. It was working around one week ago but since 25/9 I do not get any new logs for my Realtime Sessions. I did not change anything on my code.

Does anyone have any clue on what happened?

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for me the same, very hard to debug

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I have the same issue, are you still impacted?

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Yeah, I’m having the same problem! Traces with Realtime API is not working. Traces with Responses API is okay.

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Yes still impacted. I have contacted OpenAI to check the issue.

It should be resolved now for both openai-agents-python and openai-agents-js.

There was a server-side error affecting Realtime API traces as explained by @seratch at How to Enable Tracing For Realtime Runner? · Issue #1880 · openai/openai-agents-python · GitHub. Changes were deployed and the issue is resolved.

openai-agents-python was also affected by a client-side error which is the main topic of How to Enable Tracing For Realtime Runner? · Issue #1880 · openai/openai-agents-python · GitHub so you may need to update your packages if you are still experiencing problems with Realtime API traces in openai-agents-python .

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Thanks, @baki.kucukcakiroglu, for coming back to share with the rest of the dev community!

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