I’m experiencing an bug where SORA2 video generation requests get stuck at 99% progress and never complete. The videos remain in in_progress status indefinitely without transitioning to completed or failed. Here’s an example of a stuck video from the API response: { "id": "ID", "object": "…

same here. and still getting charged is horrible

Same here, i generate 5 times and have a 99% and in_progress for 10 minutes, also videos appeared on the Sora website, but it’s still not available via API. All videos that are stuck in the progress status also cannot be downloaded through the website

Thanks for taking he time to flag this. The issue has been raised.

Looks like new submissions are working! Still have two generations stuck that I can’t download or delete though. I was charged usage for both :sweat_smile: .

+1, we have the same problem on regular basis making it difficult to provide a good user experience.

Hi @jeffypoo ! Thanks for letting us know. I followed up with you over email to make sure you don't get charged for those failed runs. And thank you to everyone sharing your experience here. The Sora team is aware and I'll keep this thread updated.

We have several topics covering this specific issue. Please continue the conversation here with any additional reports. Thank you very much! [image] Sora 2 API - Video Generation Stuck in in_progress State API Hi Everyone I started 2 video generation jobs ar…

[SORA2] Videos Stuck at 99% Progress - Never Complete

API Bugs

sarra00 October 18, 2025, 6:36pm 3

same problem here, it’s becoming a big problem in my workflow

Topic		Replies	Views
Sora 2 API charges money on failed run at 100% progress Bugs sora , sora-problems	16	1168	October 21, 2025
Multiple issue with Sora 2 API API sora , sora-problems	1	603	October 8, 2025
Sora 2 API - Video Generation Stuck in in_progress State API bug , sora	42	6459	November 3, 2025
Sora-2 extensions stuck in processing? API sora-2	1	95	March 13, 2026
Sora 2 api stuck in in_progress state Bugs	0	67	February 26, 2026

[SORA2] Videos Stuck at 99% Progress - Never Complete

Related topics