Serious Vector Store bug!

Heads up! If you’re building an integration, there’s a nasty bug in Vector Store management you need to be aware of.

Last week, we created around 5 vectors stores using the UI and then around 15 vector stores through the API. We decided to delete the 15 API created stores using the UI, one by one. At around deletion number 9 or so, we encountered an error on the UI and suddenly, we weren’t able to list our stores.

We immediately went to the API to query the list all stores endpoint at https://api.openai.com/v1/vector_stores which we know works because is a fundamental component in our integration project. Unfortunately, this had also stopped working as well.

Whereas before, it would list our vector stores, now it just returns:
{
“error”: {
“message”: “Vector store not found”,
“type”: “invalid_request_error”,
“param”: null,
“code”: null
}
}

When we try and list our vector stores on the website, we just get a red error message on the screen which says:

”An unexpected error occurred. Vector store not found” in red text.


This is a big deal for us as we’re writing an integration into openAI which relies on the ability to list the stores and that’s now somehow broken and despite asking for help, a week later, we’re still down!

I’ve spoken to the help GPT bot thing again and again requesting someone to look at this but it’s an absolute waste of time! How can an integrator like ourselves build services around these API’s when the platform operator provides absolutely zero service level!

So in desperation, I’m turning to the community… Does anyone have any ideas on how to fix this? Has anyone else had this? Being able to list our vector stores is critical to not only our project, but also our billing. We’re completely stuck!

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The only solution that is apparent, since there is no acknowledgement of this continued issue is:

  • maintain your own listing of vector store IDs.
  • create a new project if you must try to start again, which will mean all-new scoped data such as conversations
  • do not rely on the list method by API either
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