Restoring Deleted Chats - where are they on the systeme for 30 days

  1. Saved indefinitely provided Data Controls → Chat History is = ON.

  2. Deleted chats are hard deleted from our systems within 30 days, unless they have previously been de-identified and disassociated from your account or we have to keep them for security or legal reasons.

Does anyone know how to do 1. It’s not appearing in my settings-> data control and I need to retrieve some lost chats

It is not possible to restore deleted chats.