[resolved] Is gpt3.5 API Timing Out a Known Issue?

Is there a known issue for gpt3.5-turbo model? I’m using the NodeJS library and it always times out. This is how I’m calling the API.

  const response = await openai.createChatCompletion({
    model: 'gpt-4',
    messages: [{ role: 'user', content: "some prompt" }],
    max_tokens: 50,
    n: 1,
    stop: null,
    temperature: 1,

Hi @howon

Yes, it’s very slow right now and I’m seeing the same error:

undefined method `key?' for "Error: Net::ReadTimeout Params:




Same for GPT-4 now, I am using the early access API and it always times out after only one request. :melting_face:

I have also noticed that on the API account Usage page, the info cannot be loaded correctly after a long time.

It seems that there are some issues with their backend, perhaps?

Same here. There must be an outage at the moment. platform.openai.com doesn’t load properly, and I can’t view my usage.

1 Like

Yes, this is a known (current) API major outage issue:



1 Like

FYI - Resolved: