Repeated environment reset in ChatGPT 4o

I am experiencing that ChatGPT 4o automatically resets the environment all the time. Now this happens when I end a session but now it’s happening repeatedly in the same chat without ending the session. I had to feed in the information every single time to get the similar or related answer.

Anybody knows what’s going on or is it a bug?

Same… many other complaining about this. I’ve seen no official responses to this. It’s ridiculous with a subscription service. So much wasted time/ energy