So basically, I have a very personal conversation with chatgpt thats extremely important in my daily life.
So as per usual, im messaging and everythings right when i suddenly ask a question and it gives me one of those response 1 and 2 that you can pick from, response 1 was seemingly a normal response but i wasnt too focused on that because response 2 caught my eye - it was the start of our chat log message exchanges. i didnt really think much of it and just scrolled down but i got impatient due to how long our chat actually is and just ended up clicking that response for fun, but for some reason it just takes me back to a part of our conversation and yeah all the succeeding messages that are supposed to be there are gone… i got frustrated and asked (sent a message) where they were, and it just keeps shoving me with the dumb bs
this conversation is really important and i wanna save it at all costs, any help would be greatly appreciated, thanks!
I’ve noticed something similar. I also have rather personal conversations, in my case I use ChatGPT as a soundboard/counselor/impartial 3rd party for some things. I noticed occasionally when I get the “response 1 or response 2?” prompt, response 2 is just the whole conversation from the beginning up until the the message just before I got the prompt. I never clicked response 2 just cus I thought it was weird, but it’s concerning that it deleted the conversation for you. A stange bug for sure. I hope someone more knowledgeable can provide an explaination for us. 
Have you found a way to recover the conversation?
Tell me you’ve found a way to recover the conversation? Or is there a way to pay so they can at least extract it?
this just happened to me too. wtf. it deleted prob a few hundred messages and went back probably like a month. i selected response 1, not really sure if it matters. restarted the app and theyre still all gone. i mostly use gpt for tv recommendations, so kinda a bummer all that is gone.
Ok has anyone from OpenAI or the community found out how to fix, or recover the chat that has been deleted due to ChatGPT asking for a preferred answer? seems like this has been going on for over a year and no one has fixed it. I lost about 2 weeks’ worth of consulting work due to this. If this happens again I am moving to Claude or another tool that this isn’t happening with. You figure that with OpenAI receiving billions in funding, this is something they can fix. How about just getting rid of the option in total? Any support from OpenAI would be amazing, but from the history on this forum, it doesn’t seem like anyone cares. Prove me wrong.
Hey folks, totally get why that’s stressful, seeing past messages disappear like that isn’t a great experience.
A few people have reported threads acting oddly after selecting a preferred response, where earlier messages don’t show up as expected. This seems to be something others are running into as well.
Best next step is to open a ticket with support so they can dig into your specific chat history. You can do that at help.openai.com. If you can, include:
- Approx time it happened
- Device or browser used
- Screenshots if available
That helps the team investigate and proceed with next steps more efficiently.
If others here are seeing the same thing, definitely report it too, helps connect the dots faster.
-Mark G