Problems Authenticating from ChatGPT Apps (desktop and mobile)

Our custom GPT requires authentication. We have that process working well from within a browser. It also initiates fine from the apps – iOS and Mac desktop. But once an account is created we haven’t found a way to pass the session back to the app. An orange error is displayed within the child browser window that says “User ID Doesn’t Match”. Any advice or pointers to related resources would be much appreciated.

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In case others run into this issue: we never solved this. We shifted to a new approach where we use the api to save a question, logo and video theme without authentication. We essentially create a placeholder account and then map the two together after the video has been produced. We also provide an Assistant via ChatGPT that replicates the behavior of the Custom GPT. That serves as a fall-back for people who use up their allocation or want to re-use an account.

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Thanks for coming back to share your solution.

Hope it helps someone in the future!

Welcome to the dev forum, btw. We’ve got a great group here.