Please help ! I got this error and I don't know what to do

I got this massage when I tried to upload a file or an image or anything “Failed upload to files . oaiusercontent . com . Please ensure your network settings allow access to this site or contact your network administrator.”
please help how to fix it ?
in my phone it work well’ why in the computer its like this, by the way it did works until now, I really don’t understand… please help me .

Hi @ChenP5 :wave:

Welcome to the community! :people_hugging:

If you’ve logged into ChatGPT on other browsers, make sure to log out of them one by one. Next, go to the main browser you typically use for ChatGPT and log out of all devices by following these steps:

Settings → Security → Log out all

Keep in mind that the log-out process may take up to 30 minutes to complete in the background.

Afterward, clear your browser’s history, cache, and cookies. If you’re using a VPN or an unsecured public Wi-Fi, disable them.

Finally, log back into ChatGPT using your clean browser.

Note: Sometimes, extensions, plugins, or scripts can cause issues, so consider disabling them if needed.