I’m a Plus subscriber, and I would really like OpenAI to prioritize fixing the basic voice features instead of constantly changing or releasing models while these features remain unreliable.
I am experiencing two separate problems multiple times a day: While I am speaking, voice input suddenly stops and repeatedly says, “Something went wrong.” I have to close and reopen the app, clear the cache, restart my phone, and try multiple troubleshooting steps throughout the day, with no reliable resolution. This happens in both new and long conversations. When I use Read Aloud to listen to a response, it plays a small portion and then suddenly jumps back to the beginning instead of continuing. This has been happening constantly and makes it nearly impossible to listen to longer responses.
These are core accessibility and usability features. It is concerning to see new models being pushed out so frequently while basic, long standing usability issues like this remain unresolved. New models do not improve the experience when core features are unreliable enough that users have to troubleshoot the app several times a day just to use it normally. Please prioritize making voice input and Read Aloud stable and reliable!!! Paying subscribers should not have to troubleshoot multiple times a day with no real reliable resolution