Playground broken after update?

API Bugs
1

This started happening after the Chat playground UI update.

https://platform.openai.com/playground/chat

Sometimes the UI suddenly becomes blank when prompting.

Another way to reproduce is to click on the History icon.

Console logs:

Console logs
Console logs1765Ɨ1219 454 KB

3 Likes
2

Also having issues today with system prompt going blank and also line breaks being removed.

1 Like
3

Exact same issue here; Windows 11, latest version of Firefox. Clicking on the History icon instantly triggers the issue just as you said.

4

Same issue here; happens after a while in multiple browsers.

1 Like
6

try different browsers, Iā€™ve seen a post here that said something like that was happening to Chrome I think, but was working in Firefox. Iā€™d say avoid 3rd party services that sound like scams.

8

Managed to fix it.
Notice that the error message above is about the browser storage. So just clear the local storage for https://platform.openai.com and it will work again.
The previous playground history will disappear though.

Looks like OpenAI didnā€™t bother to test this new UI thoroughly when they deprecated the old one.

1 Like
9

I can switch browsers and it will work for awhile and then break again.

10

What do you mean by ā€œclear the local storage?ā€

11
12

This didnā€™t work for me. I tried clearing everything as described here, but now I canā€™t even login. It never completes the auth process.

13

Still having the same issue here; blank white page after every input in Chrome & Safari.

14

Go into ā€˜view historyā€™ on the top right and delete all history. This fixes the issue.

1 Like
15

ahh!!! no way, that fixed it! thank you so much @viji1!!!

I guess this is easier than cleaning the local storage, couldnā€™t be bothered to go for it

1 Like
16

Iā€™m getting a similar issue after the recent updates where the page goes blank after response. If I turn off ā€œstream responseā€ on the top right things work fine (and is a good workaround). If I donā€™t, then I get the following error in the page-console (developer mode - chrome) :


frame-modern.b48fc3fd.js:1 [Intercom] Launcher is disabled in settings or current page does not match display conditions
index-lkFFRQ9V.js:90 TypeError: Cannot read properties of undefined (reading 'replace')
    at pre (index-lkFFRQ9V.js:173:112580)
    at LI (index-lkFFRQ9V.js:126:61543)
    at FG (index-lkFFRQ9V.js:126:116676)
    at NG (index-lkFFRQ9V.js:126:112391)
    at yEe (index-lkFFRQ9V.js:126:112317)
    at mw (index-lkFFRQ9V.js:126:112167)
    at T5 (index-lkFFRQ9V.js:126:108526)
    at MG (index-lkFFRQ9V.js:126:107473)
    at O (index-lkFFRQ9V.js:118:1554)
    at MessagePort.H (index-lkFFRQ9V.js:118:1914)
(anonymous) @ index-lkFFRQ9V.js:90
d5 @ index-lkFFRQ9V.js:126
n.callback @ index-lkFFRQ9V.js:126
rN @ index-lkFFRQ9V.js:126
bN @ index-lkFFRQ9V.js:126
PG @ index-lkFFRQ9V.js:126
fEe @ index-lkFFRQ9V.js:126
bEe @ index-lkFFRQ9V.js:126
Nu @ index-lkFFRQ9V.js:126
MG @ index-lkFFRQ9V.js:126
O @ index-lkFFRQ9V.js:118
H @ index-lkFFRQ9V.js:118Understand this error
index-lkFFRQ9V.js:173 Uncaught TypeError: Cannot read properties of undefined (reading 'replace')
    at pre (index-lkFFRQ9V.js:173:112580)
    at LI (index-lkFFRQ9V.js:126:61543)
    at FG (index-lkFFRQ9V.js:126:116676)
    at NG (index-lkFFRQ9V.js:126:112391)
    at yEe (index-lkFFRQ9V.js:126:112317)
    at mw (index-lkFFRQ9V.js:126:112167)
    at T5 (index-lkFFRQ9V.js:126:108526)
    at MG (index-lkFFRQ9V.js:126:107473)
    at O (index-lkFFRQ9V.js:118:1554)
    at MessagePort.H (index-lkFFRQ9V.js:118:1914)
pre @ index-lkFFRQ9V.js:173
LI @ index-lkFFRQ9V.js:126
FG @ index-lkFFRQ9V.js:126
NG @ index-lkFFRQ9V.js:126
yEe @ index-lkFFRQ9V.js:126
mw @ index-lkFFRQ9V.js:126
T5 @ index-lkFFRQ9V.js:126
MG @ index-lkFFRQ9V.js:126
O @ index-lkFFRQ9V.js:118
H @ index-lkFFRQ9V.js:118Understand this error
index-lkFFRQ9V.js:103 
        
        
       POST https://o33249.ingest.sentry.io/api/5415417/store/?sentry_key=a420f427111d4831b9e18763b745d20e&sentry_version=7 429 (Too Many Requests)
(anonymous) @ index-lkFFRQ9V.js:103
t @ index-lkFFRQ9V.js:90
(anonymous) @ index-lkFFRQ9V.js:103
i @ index-lkFFRQ9V.js:90
e._sendRequest @ index-lkFFRQ9V.js:103
t.sendEvent @ index-lkFFRQ9V.js:103
t.sendEvent @ index-lkFFRQ9V.js:103
t._sendEvent @ index-lkFFRQ9V.js:103
e._sendEvent @ index-lkFFRQ9V.js:103
(anonymous) @ index-lkFFRQ9V.js:103
(anonymous) @ index-lkFFRQ9V.js:90
(anonymous) @ index-lkFFRQ9V.js:90
_executeHandlers @ index-lkFFRQ9V.js:90
(anonymous) @ index-lkFFRQ9V.js:90
t @ index-lkFFRQ9V.js:90
t.then @ index-lkFFRQ9V.js:90
t._processEvent @ index-lkFFRQ9V.js:103
t._captureEvent @ index-lkFFRQ9V.js:103
t.captureEvent @ index-lkFFRQ9V.js:103
t._invokeClient @ index-lkFFRQ9V.js:90
t.captureEvent @ index-lkFFRQ9V.js:90
OV @ index-lkFFRQ9V.js:103
(anonymous) @ index-lkFFRQ9V.js:103
Ts @ index-lkFFRQ9V.js:90
hn.onerror @ index-lkFFRQ9V.js:90Understand this error
2 Likes