Hey so I’m paying for a Plus account and OpenAI says I should get access even at peak times, but I’m seeing this error and not able to log in.
This feels a lot like fraud.
2 Likes
There’s currently an outage posted on their status page
1 Like
Settle down.
Websites have issues all the time for a variety of reasons.
If this “feels a lot like fraud” to you, then I suspect you don’t have any real experience with actual fraud.
Consider it as a donation, it does not grant you any special priorities. >:/
They sell the $20/month membership, and one of the selling points is that paying customers still get access when the servers are busy.
That’s not happening, which makes it a deceptive business practice at best.
Now I’m getting the “too busy” message with an option to get a special login link for laid members, but that ALSO does not work.
1 Like
There has been a widespread system outage this morning.
Your first step when there are issues should always be to check,
1 Like
Unfortunately being part of the Plus membership program will not allow access to servers that are down due to an issue that is being fixed.
1 Like
“General access” does not mean “Guaranteed 100% uptime”
1 Like
I’ve been having this problem every morning this week. I’m paying for this service; if the service isn’t provided, I should get my money back.