My GPT struggle to handle the uploaded file in the chat

Hi there,

I’m working on a GPT. The GPT expect a file to be uploaded in the chat. Once the file is uploaded, the GPT calls my API and will process the response.

Most of the time, when I upload a file, my GPT tells me he can’t find the file, or that he didn’t received it, or that there is an issue with the file.


  • the file is correct
  • there is no upload error on the chat
  • sometimes it works

Does anyone have the same issue ?