Missing Log Entries for completion Calls in Playground / API Dashboard

API Bugs
1

Hi,

I’m encountering an issue where calls to the language model using the completion endpoint are not being recorded in the Logs section of the OpenAI platform dashboard.

To be clear:

  • The completion requests are working correctly — I receive responses as expected.
  • However, these calls do not appear in the Logs tab, so I’m unable to review their input/output history or metadata afterward.
  • In contrast, tool-based calls (such as those using browsermcp_browser_click) are consistently logged and visible.

This inconsistency is affecting my ability to audit and debug flows that rely on completions. Could you please clarify whether this behavior is expected, or if it’s a bug or configuration issue on my side?

By the way, when I make requests using the responses API, the logs do appear correctly in the table — so this issue seems specific to the completion flow.

Thanks so much for your support,
Meir

4 Likes
2

Having similar issues but yet to find a solution
But in my case it’s not in the logs section but in the evaluations, its not storing the chat completions

2 Likes
3

Same here, calls with store: true stopped appearing in the dashboard since yesterday at 19:42 UTC.

3 Likes
4

Appears to be a bug. - I have experienced something similar, with logs every minute or so mine just stopped at 20:35 GMT

1 Like
5

I have enabled store: true in my Chat Completion Requests, and chose enable on the dashboard under https://platform.openai.com/logs?api=chat-completions. I’ve made sure to have visibility on full under my organization.

Yet, I see only “Your stored Chat Completions will appear here”.

What am I doing wrong? How long until I see any completions here?

6

I’m getting same issue. Since yesterday at 9.43pm (CET) I’m not seeing the logs of the chat completions. Any help?

1 Like
7

This feels widespread enough that it’s an OpenAI API problem but I wish they’d acknowledge it so we know a fix is coming

2 Likes
8

Crazy that this has not been fixed yet, hasn’t been working for +24 hours now. This is one of the most important features to control the quality of the output. Please can someone from OpenAI confirm they know this and they’re working on it? Thank you!

1 Like
9

Thanks for reporting. I’ve passed the thread along to OpenAI.

5 Likes
10

Wait, has this not been fixed yet? What gives?

11

Never mind, I just checked and it seems to be working on my end!
The logs from yesterday haven’t been lost either, which is great news

1 Like
12

Similar issue since yesterday, but not with the Completions API Logs but with the Responses API logs. Anyone found a solution or temporary patch to fix it?

Issue Message:

Access to fetch at 'https://api.openai.com/v1/responses?' from origin 'https://platform.openai.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: The value of the 'Access-Control-Allow-Origin' header in the response must not be the wildcard '*' when the request's credentials mode is 'include'.
13

Hey team, thanks for flagging this. Are you still seeing the logs not showing up even with store:true ?

1 Like
14

i also can’t see any logs. i don’t know if this is why, but whenever i opened a new project, when going to logs i was first presented with a question if to log for specific project or entire org.
i always choose specific project, the moment i choose entire org. it stopped working

15

Likewise, I’m missing lots of logs. Can’t seem to identify a pattern.