Issues with File Analysis

Issue: Sometimes ChatGPT struggles to access the files I have uploaded to a GPT and so can’t produce an analysis of those files. If I attach the file directly to the Chat it still does not analyse the file, or provides a random unrelated response.

Steps to Reproduce: I have opened new Chats and tried variations to the request with the same response.

Expected Behaviour: The .docx, .pdf files to be read and analysed and to produce a relevant report on the data.

Frequency: This happens in every chat at least 3 or 4 times.

Additional Information: The files meet the size limitations and file format requirements.

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