We are using file_search
and have a thread (id: thread_3RC5ow6MLE612fn4ZsuzhUVU
) where the assistant is constantly excusing itself that it cannot read the files that were uploaded. There is just one file there, which seems to work just fine if we upload it to another thread (like in thread_BjrL37jMwuM8gY8GZgdSc9fX
).
Could someone shed some light about what happened in the thread first mentioned here? Is there any way to know what happened there and a way to prevent it or resolving whatever went wrong?