Is there any fix or workaround about the scroll bar not being available to view chats on project folders

I’m experiencing a critical issue with the ChatGPT UI.
I cannot scroll or view older chats within any of my Project Folders (e.g. “Poems Stories”, “Sun’s and Shadows”, “Silent Love Song”, etc.).

  • The scroll bar is completely missing.
  • Clicking “See More” or expanding folders does nothing.
  • I’ve tried multiple browsers, devices (Windows, Samsung A12), cleared cache, ran DevTools – nothing worked.
  • The Console logs show errors like: Intercom not booted and missing language modules.

I have over 300+ creative works stuck in these folders and need them urgently for my projects (including translation).

Is there a confirmed fix or workaround (e.g., permanent CSS or DOM patch)?

Support chat says wait 2–3 days for refund review, but I need access restored ASAP or I’ll have to cancel my subscription and switch platforms.

Anyone else facing this? Any help appreciated.

same issue with scroll bar

I changed the resolution to the maximum and the scaling to the minimum (in my case 100%). With ctrl- i could see all chats in my project (54 chats) and paste them in a word document.

Workaround: . Right click on the first chat title, inspect the code, go up to and at the left, click the 3 dots, copy element . Paste that in a new chat and use the following prompt: “Clean the following code and give me a list with chat title, clickable with the hyperlink and short description. Remove all other markup.” This prompt is not always working unfortunately.

I had the same issue where scrollbars disappeared in ChatGPT’s project or chat pages — especially under the /g/... route. Here’s a temporary workaround I used that fixes it consistently:


:white_check_mark: Step-by-step Temporary Fix (no refresh needed)

1. Install Tampermonkey

Go to:
https :// www DOT tampermonkey DOT net
(remove the spaces and replace DOT with . to reconstruct the link)


2. Add a new userscript and paste the following code:

:warning: Note: In the @match line below, make sure to convert
https :// chatgpt DOT com /*https://chatgpt.com/*
after pasting into Tampermonkey.

// ==UserScript==
// @name         ChatGPT Scrollbar Fix
// @namespace    chatgpt DOT com
// @version      1.0
// @description  Fix missing scrollbars on ChatGPT project and chat views
// @match        https :// chatgpt DOT com /*
// @grant        none
// ==/UserScript==

(function () {
  const fixScrollbars = () => {
    document.querySelectorAll('[class*="overflow-hidden"]').forEach(el => {
      const rect = el.getBoundingClientRect();
      if (rect.height > window.innerHeight * 0.6) {
        el.style.overflowY = 'auto';
        el.style.maxHeight = '100vh';
      }
    });
    console.log('[✅ Scrollbar fix executed]');
  };

  setTimeout(fixScrollbars, 1000);

  new MutationObserver(fixScrollbars).observe(document.body, {
    childList: true,
    subtree: true
  });

  let lastUrl = location.href;
  setInterval(() => {
    if (location.href !== lastUrl) {
      lastUrl = location.href;
      setTimeout(fixScrollbars, 800);
    }
  }, 500);
})();

:light_bulb: What this does

  • :white_check_mark: Automatically re-enables scrollbars in ChatGPT project and chat views
  • :repeat_button: Detects route changes in ChatGPT’s single-page app (no need to manually refresh!)
  • :soap: Console logs [✅ Scrollbar fix executed] to confirm activation

Same here - I teach and use Projects to organize my class material so this is a disaster for me right now

Just came here to highlight how disruptive this is and how much of a cretinous own goal this is. Someone’s definitely asleep at the wheel and it does not bode well for the platform’s future. No I don’t want to have to hack the page code in inspector to make up for the Open AI dev team’s inadequacy.

I had the same issue. Long chat lists inside a Project view couldn’t be scrolled (no scrollbar, mouse or keyboard support).

I created (with ChatGPT :grinning_face_with_smiling_eyes:) a small Chrome extension that automatically fixes this. It works with both chatgpt.com and chat.openai.com, and doesn’t require Tampermonkey or any manual actions.

  • Works in Chrome, Edge, Vivaldi.
  • No config needed: just install and it runs automatically

You can download and install it from GitHub:

SCROLL BAR WORKAROUND

This worked for me on a Mac using Chrome. Hopefully it will work for you as well.

  • Right click on your chatgpt screen and select inspect element from the menu (should be at the bottom)
  • Click on sources from the top navigation.
  • On the left-hand side, click the folder that says cdn.oaistatic .com then click on assets.
  • Scroll to the bottom and click on on the file that starts with “root”
  • Use cmd+F to open up a search bar and type in “.overflow-hidden” and you should have 1 match
  • Change it from “hidden” to “auto”

Why ChatGPT can’t make this simple change to their CSS is beyond me. :woman_shrugging:t2: Just know that if you close out of ChatGPT, you will need to do this again so that the scroll bar shows up.

This works awesomely! Just loaded it into Chrome. Sweet perfection. Thank you!

Works on Windows/Edge too - thank you

I found many matches… which one should I change?

it’s .overflow-hidden Underneath it, change the word hidden to auto after the colon
Screenshot 2025-06-24 at 6.45.42 PM

Workaround: I zoom-out the page and indentify which historical chat box to click by Ctrl + F

Thank you so much for this suggestion! I have been trying everything for the past few days to scroll down my chats in various folders and nothing was working…this “tabbing down” saved my day!

Wow! I was able to do this and I don’t even know anything about coding. I don’t know how the folks at OpenAI create this problem! This has been such a pain for me the last few days. Thank you! Thank you! Thank you for your very clear instructions! Have a great day!

Try this instead.

This worked for me on a Mac using Chrome. Hopefully it will work for you as well.

  • Right click on your chatgpt screen and select inspect element from the menu (should be at the bottom)
  • Click on sources from the top navigation.
  • On the left-hand side, click the folder that says cdn.oaistatic .com then click on assets.
  • Scroll to the bottom and click on on the file that starts with “root”
  • Use cmd+F to open up a search bar and type in “.overflow-hidden” and you should have 1 match
  • Change it from “hidden” to “auto”

Why ChatGPT can’t make this simple change to their CSS is beyond me. :woman_shrugging:t2: Just know that if you close out of ChatGPT, you will need to do this again so that the scroll bar shows up.

Yay! I’m so glad it worked. I don’t understand why ChatGPT can’t just fix the CSS code. It’s seems simple to me.

Created an extension on github [asadkhalid-softdev/chatgptscrollie] that can be loaded in chrome for the scroll fix, till OpenAI decides to fix it.

I tried this and it didn’t work. I even opened up “Inspect” again to see if it had changed from “hidden” to “auto” and it did. Any other ideas?