Is there any fix or workaround about the scroll bar not being available to view chats on project folders

I’m experiencing a critical issue with the ChatGPT UI.
I cannot scroll or view older chats within any of my Project Folders (e.g. “Poems Stories”, “Sun’s and Shadows”, “Silent Love Song”, etc.).

  • The scroll bar is completely missing.
  • Clicking “See More” or expanding folders does nothing.
  • I’ve tried multiple browsers, devices (Windows, Samsung A12), cleared cache, ran DevTools – nothing worked.
  • The Console logs show errors like: Intercom not booted and missing language modules.

I have over 300+ creative works stuck in these folders and need them urgently for my projects (including translation).

Is there a confirmed fix or workaround (e.g., permanent CSS or DOM patch)?

Support chat says wait 2–3 days for refund review, but I need access restored ASAP or I’ll have to cancel my subscription and switch platforms.

Anyone else facing this? Any help appreciated.

5 Likes

same issue with scroll bar

I changed the resolution to the maximum and the scaling to the minimum (in my case 100%). With ctrl- i could see all chats in my project (54 chats) and paste them in a word document.

1 Like

Workaround: . Right click on the first chat title, inspect the code, go up to and at the left, click the 3 dots, copy element . Paste that in a new chat and use the following prompt: “Clean the following code and give me a list with chat title, clickable with the hyperlink and short description. Remove all other markup.” This prompt is not always working unfortunately.

1 Like

It’s infuriating how they can’t even get the UI right. It’s every week something new breaks. They still haven’t added a sorting function for chats too. Like, stop breaking shit and actually improve the experience.

As for a workaround, press tab within the project folder. If you keep pressing tab, it’ll go to the next chat. Unfortunately, you cannot go back up after you pass a chat using tab. However, if you reach the end of the folder, you can then use ctrl+f to search for what you need.

2 Likes

I had the same issue where scrollbars disappeared in ChatGPT’s project or chat pages — especially under the /g/... route. Here’s a temporary workaround I used that fixes it consistently:


:white_check_mark: Step-by-step Temporary Fix (no refresh needed)

1. Install Tampermonkey

Go to:
https :// www DOT tampermonkey DOT net
(remove the spaces and replace DOT with . to reconstruct the link)


2. Add a new userscript and paste the following code:

:warning: Note: In the @match line below, make sure to convert
https :// chatgpt DOT com /*https://chatgpt.com/*
after pasting into Tampermonkey.

// ==UserScript==
// @name         ChatGPT Scrollbar Fix
// @namespace    chatgpt DOT com
// @version      1.0
// @description  Fix missing scrollbars on ChatGPT project and chat views
// @match        https :// chatgpt DOT com /*
// @grant        none
// ==/UserScript==

(function () {
  const fixScrollbars = () => {
    document.querySelectorAll('[class*="overflow-hidden"]').forEach(el => {
      const rect = el.getBoundingClientRect();
      if (rect.height > window.innerHeight * 0.6) {
        el.style.overflowY = 'auto';
        el.style.maxHeight = '100vh';
      }
    });
    console.log('[✅ Scrollbar fix executed]');
  };

  setTimeout(fixScrollbars, 1000);

  new MutationObserver(fixScrollbars).observe(document.body, {
    childList: true,
    subtree: true
  });

  let lastUrl = location.href;
  setInterval(() => {
    if (location.href !== lastUrl) {
      lastUrl = location.href;
      setTimeout(fixScrollbars, 800);
    }
  }, 500);
})();

:light_bulb: What this does

  • :white_check_mark: Automatically re-enables scrollbars in ChatGPT project and chat views
  • :repeat_button: Detects route changes in ChatGPT’s single-page app (no need to manually refresh!)
  • :soap: Console logs [✅ Scrollbar fix executed] to confirm activation
4 Likes

Same here - I teach and use Projects to organize my class material so this is a disaster for me right now

2 Likes

Just came here to highlight how disruptive this is and how much of a cretinous own goal this is. Someone’s definitely asleep at the wheel and it does not bode well for the platform’s future. No I don’t want to have to hack the page code in inspector to make up for the Open AI dev team’s inadequacy.

I had the same issue. Long chat lists inside a Project view couldn’t be scrolled (no scrollbar, mouse or keyboard support).

I created (with ChatGPT :grinning_face_with_smiling_eyes:) a small Chrome extension that automatically fixes this. It works with both chatgpt.com and chat.openai.com, and doesn’t require Tampermonkey or any manual actions.

  • Works in Chrome, Edge, Vivaldi.
  • No config needed: just install and it runs automatically

You can download and install it from GitHub:

1 Like

SCROLL BAR WORKAROUND

This worked for me on a Mac using Chrome. Hopefully it will work for you as well.

  • Right click on your chatgpt screen and select inspect element from the menu (should be at the bottom)
  • Click on sources from the top navigation.
  • On the left-hand side, click the folder that says cdn.oaistatic .com then click on assets.
  • Scroll to the bottom and click on on the file that starts with “root”
  • Use cmd+F to open up a search bar and type in “.overflow-hidden” and you should have 1 match
  • Change it from “hidden” to “auto”

Why ChatGPT can’t make this simple change to their CSS is beyond me. :woman_shrugging:t2: Just know that if you close out of ChatGPT, you will need to do this again so that the scroll bar shows up.

4 Likes

This works awesomely! Just loaded it into Chrome. Sweet perfection. Thank you!

4 Likes

Works on Windows/Edge too - thank you

I found many matches… which one should I change?

it’s .overflow-hidden Underneath it, change the word hidden to auto after the colon
Screenshot 2025-06-24 at 6.45.42 PM

Workaround: I zoom-out the page and indentify which historical chat box to click by Ctrl + F

1 Like

Thank you so much for this suggestion! I have been trying everything for the past few days to scroll down my chats in various folders and nothing was working…this “tabbing down” saved my day!

Wow! I was able to do this and I don’t even know anything about coding. I don’t know how the folks at OpenAI create this problem! This has been such a pain for me the last few days. Thank you! Thank you! Thank you for your very clear instructions! Have a great day!

Try this instead.

This worked for me on a Mac using Chrome. Hopefully it will work for you as well.

  • Right click on your chatgpt screen and select inspect element from the menu (should be at the bottom)
  • Click on sources from the top navigation.
  • On the left-hand side, click the folder that says cdn.oaistatic .com then click on assets.
  • Scroll to the bottom and click on on the file that starts with “root”
  • Use cmd+F to open up a search bar and type in “.overflow-hidden” and you should have 1 match
  • Change it from “hidden” to “auto”

Why ChatGPT can’t make this simple change to their CSS is beyond me. :woman_shrugging:t2: Just know that if you close out of ChatGPT, you will need to do this again so that the scroll bar shows up.

Yay! I’m so glad it worked. I don’t understand why ChatGPT can’t just fix the CSS code. It’s seems simple to me.

1 Like

Created an extension on github [asadkhalid-softdev/chatgptscrollie] that can be loaded in chrome for the scroll fix, till OpenAI decides to fix it.