Is there any fix or workaround about the scroll bar not being available to view chats on project folders

I’m experiencing a critical issue with the ChatGPT UI.
I cannot scroll or view older chats within any of my Project Folders (e.g. “Poems Stories”, “Sun’s and Shadows”, “Silent Love Song”, etc.).

  • The scroll bar is completely missing.
  • Clicking “See More” or expanding folders does nothing.
  • I’ve tried multiple browsers, devices (Windows, Samsung A12), cleared cache, ran DevTools – nothing worked.
  • The Console logs show errors like: Intercom not booted and missing language modules.

I have over 300+ creative works stuck in these folders and need them urgently for my projects (including translation).

Is there a confirmed fix or workaround (e.g., permanent CSS or DOM patch)?

Support chat says wait 2–3 days for refund review, but I need access restored ASAP or I’ll have to cancel my subscription and switch platforms.

Anyone else facing this? Any help appreciated.

same issue with scroll bar

I changed the resolution to the maximum and the scaling to the minimum (in my case 100%). With ctrl- i could see all chats in my project (54 chats) and paste them in a word document.

Workaround: . Right click on the first chat title, inspect the code, go up to and at the left, click the 3 dots, copy element . Paste that in a new chat and use the following prompt: “Clean the following code and give me a list with chat title, clickable with the hyperlink and short description. Remove all other markup.” This prompt is not always working unfortunately.

It’s infuriating how they can’t even get the UI right. It’s every week something new breaks. They still haven’t added a sorting function for chats too. Like, stop breaking shit and actually improve the experience.

As for a workaround, press tab within the project folder. If you keep pressing tab, it’ll go to the next chat. Unfortunately, you cannot go back up after you pass a chat using tab. However, if you reach the end of the folder, you can then use ctrl+f to search for what you need.

I had the same issue where scrollbars disappeared in ChatGPT’s project or chat pages — especially under the /g/... route. Here’s a temporary workaround I used that fixes it consistently:


:white_check_mark: Step-by-step Temporary Fix (no refresh needed)

1. Install Tampermonkey

Go to:
https :// www DOT tampermonkey DOT net
(remove the spaces and replace DOT with . to reconstruct the link)


2. Add a new userscript and paste the following code:

:warning: Note: In the @match line below, make sure to convert
https :// chatgpt DOT com /*https://chatgpt.com/*
after pasting into Tampermonkey.

// ==UserScript==
// @name         ChatGPT Scrollbar Fix
// @namespace    chatgpt DOT com
// @version      1.0
// @description  Fix missing scrollbars on ChatGPT project and chat views
// @match        https :// chatgpt DOT com /*
// @grant        none
// ==/UserScript==

(function () {
  const fixScrollbars = () => {
    document.querySelectorAll('[class*="overflow-hidden"]').forEach(el => {
      const rect = el.getBoundingClientRect();
      if (rect.height > window.innerHeight * 0.6) {
        el.style.overflowY = 'auto';
        el.style.maxHeight = '100vh';
      }
    });
    console.log('[✅ Scrollbar fix executed]');
  };

  setTimeout(fixScrollbars, 1000);

  new MutationObserver(fixScrollbars).observe(document.body, {
    childList: true,
    subtree: true
  });

  let lastUrl = location.href;
  setInterval(() => {
    if (location.href !== lastUrl) {
      lastUrl = location.href;
      setTimeout(fixScrollbars, 800);
    }
  }, 500);
})();

:light_bulb: What this does

  • :white_check_mark: Automatically re-enables scrollbars in ChatGPT project and chat views
  • :repeat_button: Detects route changes in ChatGPT’s single-page app (no need to manually refresh!)
  • :soap: Console logs [✅ Scrollbar fix executed] to confirm activation
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Same here - I teach and use Projects to organize my class material so this is a disaster for me right now

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