I dont know if here is the correct place to open threed, but I dont see where else.
I have ChatGPT subscription from last month, and today my bank refused the payment so GPT went to free mode. I entered in my subscriptions, added new card and payed the invoice, but it still free not Plus. and is aking to upgrade.
I have the exact same problem! I’ve paid twice now after having my account go to free version, updated my card info, and now haven’t had access for 2 days now. I’ve contacted the refund department for the double charge but still can’t access Plus or GOT-4. All my work this weekend was based on using 4… I’m in Canada so it’s only 12:36pm right now and had a full day of work ahead of me.
I’ve paid twice on the same day as well and still don’t have access to Plus… it’s literally messed up the last 5 days of work for me as it was all based on using the GPT-4 model. 3.5 is no comparison when it comes to what I’m doing. I’ve reached out to refunds and support @ OpenAI and no response. There must be a way to get this fixed.