Invalid_image_url error when using AWS CloudFront URLs for images

API
1

Hi all,

I’m sending AWS CloudFront image URLs to the chat/completions endpoint and they are always failing with the following error:

{
“error”: {
“message”: “Error while downloading [cloudfrontURL].”,
“type”: “invalid_request_error”,
“param”: null,
“code”: “invalid_image_url”
}
}

If I bypass CloudFront and send a presigned S3 URL to the origin image everything works perfectly.

Both URLs work fine and display the image in a browser.

I’ve made sure that the CloudFront URL returns the correct Content-Type header in it’s response.

Is there any other requirements that make a ‘valid image’ that the response from CloudFront might be missing?

Thanks for the help.

2

Hello, same here from a different host. I think OpenAI is experiencing an outage right now.

3

Their status page says the outage is resolved if you want to try again. (In case the outage was the problem).

4

Thanks, unfortunately it doesn’t seem to be the outage. The S3 direct URLs still work fine and the CloudFront ones still fail :frowning:

5

EDIT: Issue resolved itself.

Summary

@matt78 - I just started encountering this issue today. Been using the Completions API for months now to handle Cloudfront image_url in prompts, but suddenly started failing with the same 400 timeout error. Did you find a solution? Thanks!