Integration assistant API in Ecommerce Web & Mobile Applications

Can we integrate assistant API in e-commerce applications for a better user experience?

Situations like:
1> Once a user logs in welcome the user and start interacting with the user through voice assistance.
2> To help a user search for a product and its recommendations
3> Ti uploads an image and searches for similar kinds of products
4> Help to resolve any F&Q
5> And many more

I am just trying to execute a similar experience when you visit a physical store.

Is it possible?

You can upload all your product data as input to your GPT and then it can provide any sort of recommendations as needed

1 Like

All the things you mentioned are achievable. Some of the things require a fair amount of integrating with external APIs and tooling:

1> Once a user logs in welcome the user and start interacting with the user through voice assistance.

This should be fairly straight forward with text. However you will then need some sort of text to speech to get the voice.

2> To help a user search for a product and its recommendations

Can be achieved by having the assistant make function calls to an API that does the actual searching and recommendation.

3> Ti uploads an image and searches for similar kinds of products

Similar to the point above but will need to use sort of function call that can do the actual image search OR use a model that can extract details of what is in an image and then make a function call to search for recommendations.

4> Help to resolve any F&Q

Knowledge retrieval from files uploaded to the assistant could handle this.