Important Conversations in My ChatGPT Account, Which Had Been Fine for Months, Suddenly Disappeared?

[esmanuraslan]

Hello,

I recently experienced an issue in one of my conversations on ChatGPT, where a large portion of my messages (around 95%) suddenly disappeared on their own. This occurred around 1-2 AM today. When I asked ChatGPT about the issue, it mentioned that it could be due to a technical error.

The messages disappeared as if the most important parts of the conversation were deliberately selected and deleted. These were seriously important messages. Is there any way to recover them? I’d appreciate your help and guidance on how to proceed.

[polepole]

Hi, welcome to the community!

I’m sorry about the loss of your ChatGPT messages.
On OpenAI help page there is no good news. But maybe you can contact with OpenAI support team to try your chance because mesages are kept 30 days in system.

https://help.openai.com/en/articles/8809935-how-chat-retention-works-in-chatgpt

You can visit help page and click on chat widget on the page and start a chat with support team.

help.openai.com