Hello,
I am writing here because I have had a persistent problem for over a week with image generation completely blocked on my ChatGPT Plus account.
The error message I always get is:
“Image generation is temporarily unavailable for this model/style.”
This started exactly on the day I renewed my subscription.
Since then, I have:
changed my password,
logged out and back in,
tried on another PC and another browser,
sent a video capture of the issue to support,
verified that my account was not hacked (no suspicious activity),
sent the requested HAR file,
tested new conversations with GPT-4o,
checked the status page (no outages).
I was told by support that it might be because I “generated too many images in a day or hour,” but this is clearly not the case. I cannot generate any image at all, even the first request of the day.
For one month before this issue, I used ChatGPT normally and I know that if image generation is too intensive, the system asks to wait a few minutes — that is normal.
But what I am experiencing now is completely different: the feature is entirely disabled for more than a week, no matter what I do.
I have had no clear answer from support so far, and I feel like I am only receiving automated replies.
I am now very concerned because my subscription is running, and I cannot use the service I paid for.
If anyone from OpenAI staff or moderators can help escalate this, I would really appreciate it.
Thank you in advance for your help.
Jérôme Morel