The 12-month plan for USD 59.99 seems to be high value if they offer access to GPT-4o. Do you think you get the real thing? It is quite a significant price difference from OpenAI USD 20 per month.
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How you got refund please tell me
Hi you got the refund? Please guide me
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I was stubborn. Sent them a few emails and requested my rights.
Also, I reviewed them on several websites to get their attention.
Of course, I updated my reviews since they refund me.
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Please let me know where to mail them and on what platforms should i write about them and what exactly to write. Please help buddy.
Did you get the refund? if yes please guide me.
From
KartiK SA
Subject: Request for Refund and Compensation for Inadequate Service
Dear,
I am writing to express my dissatisfaction with the premium service I purchased from 4o through the GPT advertisement. I purchased a one-week premium subscription with the understanding that it would provide unlimited access for the duration of the week. However, I have encountered limitations in my access, with the system indicating that my access for today is over, despite the terms of the subscription.
Furthermore, the advertisement for the GPT service did not specify any word count limitations for responses or interactions. However, I have since discovered that there is a restriction of 2000 words per interaction, which was not disclosed upfront. This discrepancy in the advertised service and the actual limitations imposed is misleading and does not align with the promised features of the service.
This inconsistency between the promised unlimited access, undisclosed word count limitations, and the actual restrictions I am facing has caused inconvenience and frustration. As a paying customer, I expect transparency and fairness in the service provided. Therefore, I kindly request a refund for the premium service that did not meet the agreed-upon terms.
Additionally, I believe that I am entitled to compensation for the inconvenience, misleading information, and the discrepancy between the promised service and the actual service provided. I trust that 4o values its customers and their satisfaction and hope that this matter can be resolved promptly and amicably.
I would appreciate it if you could process the refund and compensation at your earliest convenience. If you require any further information or clarification from my end, please do not hesitate to contact me.
Thank you for your attention to this matter. I look forward to a swift resolution.
Sincerely
Kartik SA
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OpenAI doesn’t offer 1-week subscriptions to either ChatGPT Plus or Team subscriptions.
You very likely have fallen victim to another provider with shady practices.
If you can share the name and domain of that service we can hopefully help other users to not end up in the same situation.
I hope you get this resolved. Maybe you can get the money back from your payment provider or by being very consistent when requesting a refund from the company.
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I too was scammed by openai’s growth hackers.
I hit my chrome bookmark to chatgpt. com and received a gateway error.
I refreshed and was re-directed to chat.chatbotapp .ai
All of my chat history was gone and after a few chats the interface told me that my free quota for the day was done but I could subscribe for pro, which was a discounted rate compared to chatgpt. com.
similar scenario, I signed up for 12 months thinking it’s open AI and got scammed. And there’s no way to get refund out of them
The use of the OpenAI logo makes it clearly of deceptive intent.
If I’d have made a payment, I’d contact my credit card company and report the transaction as fraudulent.
They’ll refund immediately and handle the dispute.
If enough do it, they’ll flag the company outright.
edit
If you’re really worried, could replace the CC too. if not, keep an eye on transactions for a few months (CC thieves often wait 3 or 4 months before using the card).
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You can get a refund. Just fight over it. Today only I got an email from them stating that they are processing full refund.
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I was considering applying for a 12-month subscription, but I noticed something unusual on the subscription page. While the OpenAI app only offers a monthly plan, ChatbotApp.ai provides monthly, 3-month, and 12-month subscription options at attractive prices. This prompted me to do some research, and I came across this topic.
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Anyone know how to solve this
Did you get your money yet ?
Yes i have got my money back.
Thanks for your reply . How did you get it back ? ,
Send them email. Send email to paddle just fight
I started a 7 day ChatGPT “Plus” subscription free trial. During this free trial period, I had closed my debit card along with that bank account. At this point, I am unable to download any apps whether they are free or not. My Apple account claims I have a $19.99 unpaid charge for a ChatGPT Plus subscription. By closing my debit card and bank account, I was cancelling any subscriptions that may have been tied to that debit card or bank account. I have read the Terms of Use and found that if a payment was not successful, the account would
be down-graded to the basic version. My account was not down-graded and the charge was declined, yet I was still being provided the service with a “unpaid” charge remaining on my account. Please see the attached images of OpenAI’s own Terms of Use, as well a conversation with the ChatGPT app itself, which verified the terms of use. I am requesting a refund as I did not authorize this charge. I was billed against the Terms of Use.
Hi!
There is no 7-day free trial for ChatGPT Plus.
You should contact the actual provider of the app that you subscribed to.
Hope you resolve this issue quickly!