I paid money to upgrade my chat gpt tool but still getting free product subscription

Hi,
Today i upgrade my chat gpt free subscription to Paid one and paid amount by using my banking account. I received deduction of money confirmation email and sms from the bank but no action from chat gpt. I wrote email to support but no holding email since last 30 minutes or so. I tried all possible means of ways to get it but no help

Can some one help me how to get it ?