Novice speaking rn. I use a laptop owned by the organization I work for and I’m have the same issue like everyone else is having regarding the “Free Research Preview. ChatGPT may produce inaccurate information about people, places, or facts. ChatGPT September 25 Version”. I’m unable to mess around with the DNS setting of my device due to it being locked by my organization.
Is this my organizations way of saying “No more using ChatGPT”? Because I can’t seem to find a fix other than messing with the settings in the DNS.
The same here.
It seems like everything was working OK yesterday and now it does not.
For OPENAI team would be useful to use ChatGPT option on trying to predict what would be the response for a general chat-user when the Company switched some of the services to a newly created domain. The most anti-viruses software treat the newly created domains as a potentially harmful. For the professional OPENAI developer team that would be probably a ‘common knowledge’, which is not the fact for general ChatGPT-user.
Please consider this constructive feedback for future releases of very useful AI platform as ChatGPT.
Best wishes from occasional user of ChatGPT.
I understand that the number of affected users is relatively small, but it would be helpful to have more specific information on the percentage. Could you please provide clarification on what is meant by ‘incredibly small’? Is it around 10%, 40%, or some other number?
While it is true that the majority of DNS servers are updated within 24-48 hours, it would have been more user-friendly if OpenAI had waited for a month before redirecting traffic to the new domain. This is because it typically takes that amount of time for a newly created DNS domain to transition from ‘new’ to ‘not-new’ status, which would have avoided any potential issues.
I respectfully disagree with the statement that OpenAI did exactly what they should have done. It would have been beneficial to take preventive measures if the new configuration of the service affected even a small group of users. Especially if these prevention efforts are easy to implement.
I understand that waiting forever is not expected, but a reasonable waiting period of one month would have facilitated a smoother transition to the new service.
Regarding the statement about antivirus software, it appears that the term ‘antivirus’ is being used to refer to blocking software that prevents access to ChatGPT services.
In the future, OpenAI should definitely consider aging a newly registered domain for a period of one month prior to general use.
Many security platforms and DNS filtering solutions block NRDs: Zscaler, FortiGuard, Palo Alto, Check Point, NextDNS, ControlD… Many of these block NRDs by default. Consequently, for users within high-security environments, ChatGPT could potentially become generally unavailable for an extended period of time.
(I’m wondering how much extraneous volume OAICS had to absorb as a result of oaistatic.com).
It’s also an industry-standard security recommendation to block NRDs:
Based on the high volume of problem reports that I’ve observed across multiple channels—and distinct users—I would suspect that the impact has been significantly greater than what some may believe.
Quite the opposite. If NRDs were not blocked, it would be borderline abusive: the blocking of NRDs alone prevent an astonishing number of cybercrimes. NRD blocking is a vital—and uniquely effective—countermeasure against bad actors.
Infact, it’s so effective that this very forum leverages the same general strategy. New users start out untrusted, just like newly-registered domains. As a user ages, and engages in reputation-building activities, the user gains trust, and consequently limitations are lifted; same for NRDs.
No. If you’re volunteering to author an RFC on a trust protocol for NRDs, you have my full encouragement.
You can thank the bad actors that ruined it for everyone else: well over a whopping 7 out of every 10 NRDs are malicious.
Given that reality, and given that a trust protocol for NRDs doesn’t yet exist; temporarily blocking all NRDs is a sensible approach to keep users much safer than they would otherwise be. This is why it has been adopted as the default across most flagship security platforms.
Users were literally greeted with NXDOMAINs for weeks when they visited ChatGPT.
So you’re—as examples—blaming a 19-year-old anthropology student for not being able to access ChatGPT for weeks because someone on her university’s technical staff, years ago, implemented a recommended security practice? And you’re blaming a 23-year-old intern at a startup for not being able to access ChatGPT because a contractor that set up the startup’s network implemented controls required to pass a security audit?
To the extent that OpenAI is interested in ensuring that this doesn’t happen again, it would be OpenAI’s responsibility to conform to an industry standard—not for industry, that has adopted a reasonable security practice, to be attacked for adopting a reasonable security practice.