I have the same problem right now
I have contacted support multiple times because i have a very specific issue: an unwanted Canva feature is blocking my chat stories, and I need it disabled.
However, every response I receive is generic and does not address my issue. It feels like my requests are being ignored. I need a real solution, not copy-pasted answers.
To be absolutely clear:
Problem: The Canva feature blocks my stories and disrupts the read-aloud function.
What I’ve Tried anything
What I Need: A step-by-step solution to completely disable this Canva feature but didn’t get any help instead those support messenges on repeat messenges
And they keep ignoring me reading it instead of Helping i will need help in escalete this further because it’s sickens me Being ghosted three times and left alone with this problem if it’s accured this while Canva Bull###t and not fixed i will escalete this