How does assistant work while querying through multiple threads?

I’ve set up two threads within an assistant, and I’m confident that both threads can access uploaded files. After posing a question in both threads and running them, I received a response from the first thread but not from the second. To troubleshoot, I went the extra mile and tested it in the playground. I opened two separate tabs in the assistant playground and posed the same question. In the first tab, it smoothly navigated through all the files without any parsing errors, providing me with the answer. However, in the second tab of the OpenAI playground, it encountered multiple parsing errors, failed twice, and only on the third attempt, it managed to fetch the answer. Surprisingly, even though I obtained an answer in the playground, I couldn’t get the answer through the API.