GPT 4o with canvas abruptly closing after giving reply when choosing temporary chat

Whenever I try to use gpt 4o with canvas it abruptly closes after giving a reply than says canvas not found

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Hello.

I’ve not tried today, but it’s likely temporary.

Have you tried a hard refresh?

I’d give it a bit and try again.

Thanks for reporting, though!

Yeah I encountered the same thing a day or two before. What do you mean by hard refresh?

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Here you go. Might not help, but sometimes it does.

Like that old IT saying, “Have you tried turning it off and on again?” :slight_smile:

Good luck!

A hard refresh in web browsers like Firefox and Chromium (such as Google Chrome) forces the browser to reload a webpage by clearing its cache for that specific page. Normally, browsers store certain elements (like images, scripts, and styles) in their cache to speed up loading times for future visits. A hard refresh bypasses this cache, ensuring that the browser loads the most recent version of the page from the server.

How to Perform a Hard Refresh:

In Firefox:

  1. Windows/Linux:
  • Press Ctrl + F5, or
  • Press Ctrl + Shift + R.
  1. macOS:
  • Press Command + Shift + R.

In Chromium-based Browsers (Chrome, Edge, etc.):

  1. Windows/Linux:
  • Press Ctrl + F5, or
  • Press Ctrl + Shift + R.
  1. macOS:
  • Press Command + Shift + R.

What Happens During a Hard Refresh:

  • Cache Bypass: The browser ignores the cached files and requests the latest version of all assets (e.g., images, JavaScript, CSS) from the server.
  • Complete Reload: It reloads all elements from scratch, including those that might not have changed, ensuring that you are viewing the most up-to-date version of the webpage.

This is particularly useful for web developers when testing changes or troubleshooting website issues, or when users experience issues with out-of-date content.

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This problem has been occurring since shortly after the start and continues even after a hard refresh.

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Hi, I’m having the same problem.
I have tried in Firefox and in Edge. In the latter, I logged in and used ChatGPT for the very first time. I then asked to open just a canvas with a header but apparently the canvas file disappears, as soon as prompting the response is finished. I asked if there might be guideline infringements, but ChatGPT answered, that it’s probably not a mistake on my end, but a technical issue. It then suggests to keep working in regular chat style, which works fine at least.

When I switch off “temporary mode”, it works fine. So it is apparently an issue with the temporary mode.

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The issue is still there, it has been there since the feature has been released, you can’t use it with temporary mode

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