Hello OpenAI Team,
I have been using OpenAI products, especially ChatGPT, for almost three years, and I have also used the premium version of ChatGPT during the past year. I must say that the experience has been truly impressive. The ability to complete complex tasks through a single prompt and get assistance across different workflows has made my work much easier and more efficient.
However, I would like to share some feedback regarding the user experience, especially when working on long-term projects.
One issue I have noticed is that when a conversation becomes very detailed and reaches a deeper level, ChatGPT sometimes starts losing track of important project details, previous instructions, and decisions that were already discussed. This can lead to inaccurate responses, misunderstandings, and extra effort for the user to explain the same information again.
Another challenge is that a single long conversation becomes slow over time. As chats grow larger, loading, scrolling, and continuing the conversation can become frustrating due to delays and performance issues.
I believe the project feature has great potential, but there is still room for improvement. For example, if a user creates a project named “XYZ” and provides detailed instructions, goals, preferences, and working methods inside that project, the AI should maintain a strong understanding of that project across all new chats created within the same project. Currently, starting a new conversation inside the same project can sometimes feel like starting from zero, where important context is missing and the discussion can move in the wrong direction.
My suggestion is that OpenAI should improve project-level memory and context management so that:
- Project instructions and goals remain consistent across all conversations inside a project.
- Important decisions and previous discussions are automatically remembered within the project.
- Long conversations can be optimized without affecting speed and performance.
- Users do not need to repeatedly explain the same background information.
Despite these challenges, I want to highlight that ChatGPT provides one of the best AI experiences available today. The technology, capabilities, and overall impact are truly remarkable. Improving these few areas would make the experience even more powerful and create a smoother workflow for users who rely on ChatGPT for serious projects and daily work.
I kindly request the OpenAI leadership and development team to consider these improvements and work towards making project-based conversations more intelligent, consistent, and user-friendly.
Thank you for building such an incredible product.