"Failed to move the conversation to the project"

ChatGPT Bugs
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1

I’m trying to tidy up some conversations by sorting them into projects (select ellipsis-button on the conversation → Add to project → select the project) but I keep getting this red error message: “Failed to move the conversation to the project”

An error message indicating "Failed to move the conversation to the project" is displayed on a red background with an alert icon. (Captioned by AI)

It looks like if I just try again and again, sometimes it will work, but it takes way to many tries to use this as a workaround strategy.

I am using ChatGPT Edu and the conversations I’m trying to add to projects are plain text GPT-4o chats, no voice, no images.

7 Likes
2

I’m having the same issue. Running CGPT in Chrome, or on their Win10 app it seems impossible to move conversations into projects. However running the CGPT MacOS app seems to do this just fine. Looks like OpenAi is catering to one OS over the other = Apple fanboys?
Side note,
OpenAi’s help/support/contact is so bad, you’d think with the amount of money they’re raking in they could at least get some real support going.

3

I’m on Mac and you are right, that moving conversations into projects works in the Mac app. So I guess I will have to use that rather than the browser (I use Arc, which is Chromium-based).

1 Like
4

Hello, the problem is persistent everywhere, mobile iOS, Ipad, MicrosoftPC application, webbrowser. for me it doesnt work even after multiple tries. I am unable to add any chats so practically projects are useless until i can add my conversations in them.

Please @ OpenAI team, can you take a look into this issue, this has been ongoing for quite some time now.

thank you.

3 Likes
5

Same issue! I tried it via web browser and the app.

2 Likes
6

My conversation was quite large. So, I wanted to start a new chat and move this one to a project but I keep getting the error on the ipad and macbook.

7

Adding via the 3 dots at the top did not work. But i found that I can drag and drop the chat underneath the project I want on the web browser. Hope that helps!

2 Likes
8

Worked perfectly! Had the same issue as everyone else.

9

Chatgpt can move only active chats to the project. So I go back to the chat and re start a very small conversation and as it becomes active generating content, I move to the folder. Done !!

10

I’d like to add that I was also successful in addition a chat into a project. I had to select the chat and three dots in the column. When I selected the three dots inside the chat itself, it did not work.

11

So, I had two chats in a project. I successfully moved one of the chats into another project, while the other one keeps throwing this error when I try to move it to another project or remove it from its current project.

12

Thank you so much! This worked!

13

Drag/drop worked! Such a helpful tip. Huge thanks!