Facing Timeout Error on OpenAI TTS model: connect ETIMEDOUT 162.159.140.245:443

API
, ,
1

Hi , I am facing the following error, intermittently on our prod environment.
Can anyone help here?

Error: connect ETIMEDOUT 162.159.140.245:443
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1555:16)
    at TCPConnectWrap.callbackTrampoline (node:internal/async_hooks:128:17)

This is coming in out logs

{
  "message": "Error in AI Interview Experience",
  "log_id": "0e49884c-eef9-4a50-b17d-8cd528b3d4ab",
  "logzio-signature": 443837942,
  "server_timestamp": "2025-02-12T11:33:47.082Z",
  "err.stack": "Error: connect ETIMEDOUT 162.159.140.245:443\n    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1555:16)\n    at TCPConnectWrap.callbackTrampoline (node:internal/async_hooks:128:17)",
  "err.code": "ETIMEDOUT",
  "err.name": "Error",
  "err.message": "connect ETIMEDOUT 162.159.140.245:443",
  "err.config.headers.Authorization": "API KEY",
  "err.config.headers.Accept": "application/json, text/plain, */*",
  "err.config.headers.User-Agent": "axios/0.19.2",
  "err.config.headers.Content-Length": 104,
  "err.config.headers.Content-Type": "application/json",
  "err.config.responseType": "stream",
  "err.config.maxContentLength": -1,
  "err.config.method": "post",
  "err.config.data": "{\"model\":\"tts-1\",\"voice\":\"alloy\",\"input\":\" What was the solution and what prompted its implementation?\"}",
  "err.config.transformRequest": [
    null
  ],
  "err.config.xsrfHeaderName": "X-XSRF-TOKEN",
  "err.config.url": "https://api.openai.com/v1/audio/speech",
  "err.config.transformResponse": [
    null
  ],
  "err.config.timeout": 30000,
  "err.config.xsrfCookieName": "XSRF-TOKEN",
  "level": "error",
  "env": "production",
  "type": "nodejs",
  "tags": [
    "_logz_http_bulk_json_8070"
  ],
  "@timestamp": "2025-02-12T11:33:47.083Z",
  "LogSize": 1563,
  "payload.error_message": "connect ETIMEDOUT 162.159.140.245:443",
  "payload.error_stack": "Error: connect ETIMEDOUT 162.159.140.245:443\n    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1555:16)\n    at TCPConnectWrap.callbackTrampoline (node:internal/async_hooks:128:17)",
  "name": "logzioasync"
}