External Knowledge integration

Any recommendations on external knowledge integration? (unstructured text, videos & structured text; multiple APIs)

A few months ago, I tried a commercial solution - they said just upload your own files and their chatbot will be able to talk about it. The solution was very bad. I am hoping you can share better experiences - of building a plugin connected to your API or using 3rd party tools. Is it even possible to have a decent product without proper training and customized reinforcement learning? Here are solutions I heard about but have not tried yet: https://www.askcorpora.com/; https://www.synna.ai/; https://punya.ai/; https://whismer.com; https://flower.dev/; https://www.chatdox.com/. I am also familiar with projects utilizing open-sourced pre-trained models like GitHub - jerryjliu/llama_index: LlamaIndex (GPT Index) is a data framework for your LLM applications or Welcome to LangChain — 🦜🔗 LangChain 0.0.200. Any suggestions or comments?

Check out JiggyBase which is another commercial solution that works as a ChatGPT plugin, has full API, role based access control, etc.

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We’ve built this with https://eesel.app/slack and have several companies using it. We’re focused on B2B companies, and support teams in particular.

Feel free to reach out https://www.linkedin.com/in/amoghsarda/ if you’re curious to chat, happy to explore if eesel makes sense and/or what other solutions are worth considering :slight_smile:

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