made 20 dollars payment openai but getting an error 429 when using the api.
someone please help me out
Welcome to the Forum!
Can you confirm that you added the $20 to your developer account?
how do i know if i added to the developer account?
When you to go your account on https://platform.openai.com/ and then navigate to the billing section https://platform.openai.com/settings/organization/billing/overview, you should see a credit balance of $20.
For context: as you mentioned you paid $20, which is also the monthly price for a ChatGPT Plus subscription, I wanted to rule out that you refer to the subscription as opposed to the developer account. These two are treated separately from a billing perspective.
Yes,
I added the payment methods and made payment of 20 dollars. Under following directory(Personal/Default Project/Billing), I confirmed that 20 dollars as credit balance.
Ok. Then it does not seem to be related to your available funds.
Is it possible that the requests you are sending are too large and exceed your limits? In other words, what specific error message are you seeing. Besides the error code 429 there should be an explanation.
As for the limits, you can check the applicable limits by model and usage tier here to verify: https://platform.openai.com/docs/guides/rate-limits/tier-1-rate-limits
You should currently be in Tier 1.
openai.RateLimitError: Error code: 429 - {‘error’: {‘message’: ‘You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.’, ‘type’: ‘insufficient_quota’, ‘param’: None, ‘code’: ‘insufficient_quota’}}
this is the error message!
So given you have added the $20, then normally this means that you would exceeded the limit set for your organization and/or project. If this is the first time you are using the API, can you just double check that your limits aren’t set to $0?
Also, you may want to create a new API key and try with that one.
Hm. It’s a bit mysterious.
If you don’t mind, could you please share a screenshot of your usage dashboard including the part below the chart that shows your credit grants?
Can you share the same for the whole organization, i.e. click on the link where it says View monthly bill for the whole organization
Thanks. There’s nothing here that suggests that you have a credit or a limit issue.
As suggested earlier, I would try to create a new API Project Key for the default project and give that a try.