Embeding model has trouble?

API
1

Hello, I’m using embedding api of azure open ai.
This is my code :

response = openai.Embedding.create(
    input="okfasokfkoaw kooakewk okwek fosadkf oiajwre tjpneawrjt koawe[dkwa d,as ]",
    model="text-embedding-ada-002",
    )['data'][0]['embedding']

And i got the error

openai.error.APIError: Invalid response object from API: '{ "statusCode": 500, "message": "Internal server error", "activityId": "6b9cb9e6-9af9-4760-884b-498a85d2184f" }' (HTTP response code was 500)

Is that is a error of open ai server ?

3 Likes
2

I also encountered the same problem, my error message is as follows:openai.error.APIError: Invalid response object from API: ‘{ “statusCode”: 500, “message”: “Internal server error”, “activityId”: “a4a8d1c4-abe0-48f3-bfe7-fe9676d0137d” }’ (HTTP response code was 500)
Azure OpenAI

1 Like
3

A 500 back usually means the service is down. Not your fault. Try again later.

1 Like
4

Same here. Anyone aware of health status web page?

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5

encountered the same issue. status 500 from Azure OpenAI embedding endpoint. But looks like OpenAI embedding API is not affected

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6

Facing same issue, I think there is something going wrong at azure end, tried to hit OpenAI directly and it’s working fine. Is there any way we can raise it to Azure?

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7

Yes. I am hitting the azure openai embeddings API and getting http status 500 error with activity id

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8

Yes, It is showing everything as Healthy. You can find at ‘azure .status .microsoft’

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9

Looks like it’s working now. Not getting any error now from azure openai

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10

Working intermittently. Again getting 500 http error with activity id

2 Likes
11

I’m still facing with the error.

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12

Still not working for Azure openai api : raised APIError: Invalid response object from API: '{ “statusCode”: 500, “message”: “Internal server error”,

1 Like
13

still not working now ，Still can’t work normally, have you seen the Azure cloud announcement?

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14

Still in error. The worst part is no notice, no assistance, no explanation, and no hope.
We are facing criticism from our customers

1 Like
15

An update from Learn.microsoft:
YutongTie-MSFT35,526Reputation points

Aug 8, 2023, 2:17 PM

Hello @Xu, Jeff

I just got an update from product team. There is an ongoing issue which customer received Error 500 for embedding model in EastUS. Product team is working on a fix, I will let you know once there is any update.

Sorry for your experience.

Facing issue of using Azure Openai Embedding service - Microsoft Q&A

2 Likes
16

still not working now…facing criticism too… My God

1 Like