I’m writing to express my frustration as a premium customer unable to access GPT chat due to forced version upgrades. I have the following concerns:
- Frequent upgrades: Why require users to upgrade when they’ve paid for a one-year membership? It seems unfair to accept payment for a year but restrict access to the service when new versions are released.
- Lack of continuity: How can I trust that my subscription will remain uninterrupted when new versions are launched?
- Upgrade policy: Please clarify your policy on handling existing subscriptions during version updates.
Request:
- Resolve this issue promptly.
- Provide assurance that my one-year subscription will remain accessible despite future updates.
- Explain how I can continue using the service without interruption.
Thank you for your attention to this matter. I look forward to your response.
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