Okay, so I’m not the only one experiencing this. I still have $17 left in credits, and a $50 limit that is nowhere near being reached. But for some reason, I’m getting this same error message.
Hi, I have reached out to support but my conversation ended 2 days ago and I’ve not heard anything since. I have credits available but I am seeing the billing hard limit has been reached.
I’m currently just trying to send a sea otter sample image generation but I’m getting this error:
{
"error":
{
"code": "billing_hard_limit_reached",
"message": "Billing hard limit has been reached",
"param": null,
"type": "invalid_request_error"
}
}
Even though I have credits and I am sending everything as per the docs.
I’m trying to write a talk about this and build a package, so I don’t have much time. I only need a proof of concept but I can’t even generate one image yet via the API…
Does anyone have any other advice of what to try? I’ve added my payment card (although I haven’t purchased anything yet).
I was generating 3 images per day (some more the first day) and then I started getting this error. And the strange thing is, I got an API key for another separate account and I am getting the error since the very first request.
Shouldn’t the limit be in the order of 50 images/day for free??
I’m experiencing the same issue. I connected the API for the first time and it said a hard limit was reached, but when I go under usage it doesn’t show anything. I hope to get a fast response to this issue!