Title: Coupang Project inaccessible — no support response since September 25
My “Coupang” ChatGPT Project remains inaccessible.
On September 25, 2026, OpenAI Support confirmed that the issue had been re-escalated to a specialist team and that no further troubleshooting was required from me.
As of October 12, I have received no response despite repeated email follow-ups. This Project contains information needed for my ongoing business activities.
Could an OpenAI staff member review my existing support case and confirm who is handling it, the current investigation status, and when I will receive the next substantive update?
The standard email and Help Center channels have already been tried. I need a functioning escalation route for this unresolved case.