Feature Request: Please remove or fundamentally change the 5-hour Work/Codex limit for Plus users
Hi OpenAI Team,
I am a paying ChatGPT Plus subscriber and I would like to provide feedback on the recently restored 5-hour usage limit for ChatGPT Work/Codex.
My issue is not that usage limits exist. I completely understand that compute-intensive models need limits, and I have no fundamental problem with having a weekly allowance.
The problem is the combination of a weekly allowance and an additional restrictive 5-hour allowance.
If I still have, for example, 80% of my weekly allowance remaining, I do not understand why I am prevented from using that remaining capacity when I actually need it.
The 5-hour limit makes the weekly allowance less useful
A weekly allowance gives the impression that I have a certain amount of Work/Codex usage available to me for the week.
However, the 5-hour limit means that I cannot freely decide when to consume that allowance.
In practice, the weekly allowance is therefore not really a pool of usage that I can manage myself. It is a pool that I am only allowed to consume at a predefined maximum rate.
For many users, especially people working on projects, this does not reflect how real work happens.
I might barely use Work for several days and then have one afternoon or evening where I want to spend several continuous hours working on a website or another larger project.
That is exactly when Work is most useful.
But the 5-hour restriction can stop that workflow even though I still have most of my weekly allowance available.
This directly conflicts with the purpose of Work
Work is particularly useful for larger, multi-step and context-heavy tasks.
Those tasks naturally require iteration:
- implement a change
- inspect the result
- identify a problem
- correct it
- test it
- make another change
- continue developing the project
This is not something that can always be divided into small sessions several hours apart.
If I am actively developing a website and Work stops me after only a few substantial tasks, telling me to wait until the short-term allowance resets, the entire purpose of having an agent capable of sustained project work is undermined.
The context, momentum and workflow are interrupted precisely when the feature becomes most valuable.
My actual experience
Today I had barely used Work.
I used it for only a handful of requests, including work on a website. Some of those requests were larger tasks, but there were only approximately four major instructions.
My 5-hour allowance was nevertheless exhausted extremely quickly while I still had the large majority of my weekly allowance remaining.
That means I can have plenty of paid weekly capacity available and still be unable to continue a project that I am currently working on.
This makes it very difficult to plan serious sessions around Work.
Private Plus users should not need Pro simply to work continuously
I am already paying for ChatGPT Plus every month.
I am a private user rather than a company, so upgrading to a dramatically more expensive professional plan simply to remove or significantly reduce this kind of interruption is not a reasonable solution for my use case.
There is a very large difference between someone who uses ChatGPT professionally at company scale and a private power user who occasionally wants to spend an entire day working intensively on a personal project.
Plus should have a meaningful place between Free and very expensive professional subscriptions.
If Plus users receive a weekly Work allowance, I believe they should have reasonable freedom to use that allowance when they need it.
Otherwise, a heavy Plus user can effectively be rate-limited in a way that makes the practical difference between a paid account and a much more restricted usage pattern feel significantly smaller during intensive work sessions.
Unused weekly allowance can effectively become wasted allowance
There is another consequence that I think is important.
Because the 5-hour limit prevents intensive usage, users may reach the end of their weekly period with unused weekly capacity.
Not because they did not want to use Work, but because they were prevented from using enough of it at the times when they were actually available to work.
For example:
I may have time today to spend six or eight hours working on my website.
Tomorrow I may not have time at all.
If the system stops me today because of the 5-hour allowance, the fact that my weekly allowance resets later does not help me.
My available time and OpenAI’s quota-reset schedule are two completely different things.
From a customer’s perspective, that means I can pay for a subscription containing a weekly allowance but still be unable to make practical use of that allowance before it expires.
The basic model feels backwards
An analogy would be buying a pack of chewing gum but then being told that, although the entire pack belongs to you, you may only eat one piece every hour.
The problem is not the number of pieces in the pack.
The problem is that someone else is deciding the rate at which you are allowed to use something that has already been allocated to you.
I understand that OpenAI needs to manage infrastructure load and prevent extreme usage spikes.
But from the customer’s perspective, capacity planning should ideally not be solved by making a paid weekly allowance artificially difficult to consume when the user actually needs it.
If the infrastructure cannot support unlimited burst usage, I would strongly prefer a system that gives users more control instead of simply stopping their workflow.
Possible solutions
I would strongly ask OpenAI to consider one of the following:
-
Remove the 5-hour limit for Plus and use the weekly allowance as the primary limit.
-
Significantly increase the 5-hour allowance, so that several hours of genuine project work are realistically possible.
-
Allow users to choose between two modes:
- protected usage with a 5-hour cap for people who want to avoid accidentally exhausting their weekly allowance;
- unrestricted weekly-pool usage for users who deliberately want to consume their allowance faster.
-
Allow users to override the 5-hour limit manually, with a clear warning such as:
“Continuing will consume your remaining weekly allowance faster.”
That would protect casual users without forcing power users into the same usage pattern.
- Introduce rollover or more flexible quota management, so unused capacity caused by short-term limits does not simply disappear.
- Provide much clearer usage information, including how much an individual Work task consumed and why.
The third or fourth solution would, in my opinion, be particularly fair.
If the purpose of the 5-hour restriction is to prevent users from accidentally exhausting their weekly allowance, let the user decide.
Warn me. Show me the consequences. Show me my remaining weekly allowance.
But if I knowingly choose to use 50%, 80% or even 100% of my weekly allowance during one intensive working day, that should ultimately be my decision.
Final point
I really like ChatGPT and Work is exactly the kind of feature that makes the service significantly more useful to me.
That is why this limitation is so frustrating.
It does not make me want to use Work more carefully. It makes me question whether I can rely on Work for larger projects at all, because I cannot know whether I will suddenly be forced to stop in the middle of a productive session despite having plenty of weekly usage remaining.
Please reconsider the combination of the 5-hour and weekly limits for ChatGPT Plus users.
A weekly allowance that users can manage themselves would be far more useful than an allowance that exists on paper but cannot necessarily be used when the user actually has the time and need to use it.
Thank you for considering this feedback.