I’m genuinely surprised by the people commenting in this thread without having a Business account and without properly understanding the issue, yet claiming that the problems reported by Business users are “normal.”
The fact is, they not only don’t use a Business account, but also have only a superficial understanding of what’s actually being discussed here.
Everyone knows — including Business users themselves — that since April 2, the Business plan has become roughly 60% worse than Plus. It’s also common knowledge that the “double limits” promotion has ended.
But that’s not what people are complaining about.
If the Business plan had simply become 60% worse, as stated, that would be unpleasant but acceptable. Even if it were 100% worse, I could live with that.
That’s not the issue.
Users are reporting that limits are being consumed abnormally fast. We’re not talking about a 60% difference — we’re talking 500% or more. At that point, the tool becomes unusable.
Meanwhile, outside observers seem to assume they know better, concluding that users simply don’t understand how to manage their limits.
A simple example: I mentioned that a request containing just the word “hello” could consume up to 5% of a 5-hour limit. The response I got was that I must be using the system incorrectly — instead of considering the obvious possibility that something is wrong.
For clarity: this request was made in an empty project, in a new thread, with no prior context and no agent instructions. Clearly, it should not consume that much.
Because of this issue, I switched back to my Plus account. Yes, limits there are also being consumed faster than during the promotion, but still within reasonable bounds: over 5 hours of active work, I use about 50%.
On the Business account, however, the same workload drains the entire limit in about 10 minutes. That’s not a 60% difference — that’s a critical degradation.
As for the cause, it likely relates to the new pricing system introduced on April 2. Usage is now calculated based on tokens rather than message count. For now, this applies only to Business accounts, but it’s expected to roll out to Plus, Pro, and Enterprise plans in the coming weeks.
If this system isn’t refined, these same issues will affect everyone.
Bugs in newly released systems are normal. That’s exactly why we’re raising this issue — so developers are aware and can address it as quickly as possible, or at least clarify whether this is now the intended pricing model.
So I ask those who haven’t encountered this issue not to argue or derail the discussion. It only makes it harder for the team — who have already received these reports via the moderator — to properly review and respond to user feedback.