ChatGPT Web Update Removed Message Version Arrows (Cannot Access Edited Message History)

Body:
Since the most recent ChatGPT web update, the message version navigation arrows (the left/right arrows that appear when you edit a message) have disappeared completely.

This is not the “branch conversation” feature and not related to model retirement.
This is specifically the inline message version history UI that used to appear on any edited message.

What’s happening:

  • The arrows no longer appear on any edited message.

  • Older versions of messages still exist (they appear in search results), but the UI to access them is gone.

  • Because the UI is missing, long messages cannot be copied from search results.

  • This affects multiple browsers and devices.

  • Clearing cache, switching browsers, incognito mode, and hard refresh do not fix it.

  • This appears to be a server‑side UI regression, not a local issue.

Why this is a problem:

  • Users cannot access or recover previous message versions.

  • Long scripts or content stored in older versions are effectively locked away.

  • This breaks workflows that rely on iterative editing.

Request:

Please confirm whether this was an intentional removal or a UI bug, and if possible, restore the version navigation arrows or provide an alternative way to access message version history.

Thank you.

8 Likes

have the same problem too. They cannot randomly change things without any notifying. That is so annoying. I need to ask different questions and get feedback at the same context. hopefully it is a bug.

2 Likes

i have the same problem since yesterday at 4 pm: no navigation arrows and message counts

image

3 Likes

Yeah same here, i test this on a new conversation and every time i change it i couldn’t go back to the previous edited message.

3 Likes

Hey all,

Just so we're on the same page: when we tested, we can see the message count and the arrows on the prompt, and we’re able to access the edited message through that.

image.png

Can you confirm if that’s what’s missing on your end? If so, can you also let us know if it’s happening with any specific models, and whether it’s on the web version, desktop app, or both?

1 Like

it’s happening on both web version, mobile and desktop app and yes it’s that’s what’s missing

1 Like

Hey all back at your ‘Hey all’,

There’s just no way to navigate back and forth through the re-generated messages that make up a conversation.

Seriously, you responded 6 hours ago with a ‘it works on my computer’ and that’s the end of it? Is this the state of things at OpenAI these days?

One shudders to think.

3 Likes

Shut up, we can’t just go back and forth man

3 Likes

I just noticed this today. I had so much work done that I was planning on going back to and reading through but now it’s all gone

2 Likes

i’ve been having the same problem since this morning, about 12hrs now. no fix yet :frowning:

2 Likes

I am facing this issue as well, but it looks like random happens at some account, not every account have this problem, I have one account missing arrows and message count, one normal.

I’ve been experiencing the same issue for around 19 hours.
The message count and navigation arrows for regenerated responses are completely missing on my account after a streaming error.
It appears to be account-specific, since another account (Free plan) still has the feature.

2 Likes

as others have noted above, i’m also finding that the free plan has the arrows, but my paid plan is missing them :confused:
very confusing

4 Likes

I’ve been having the same problem for like 2 days or something and it’s still not fixed

2 Likes

Same here. NEED FIX so bad!!!

1 Like

I’ve been talking to support and apparently that was never an official feature, just something they were experimenting with. And even if the feature gets brought back to the accounts that lost it, you won’t be able to access your old edits, so that’s great

1 Like

Did you talk to the AI Support? I mean they cannot just delete that without informing.

4 Likes

Same problem here. It was working fine this morning and then just suddenly the arrows disappeared. I really hope this gets fixed because this is not only such a frustrating update, but it’s also literally useless as well

1 Like

Same issue for me. Swipes are totally gone.

That’s ludicrous. The feature has existed in ChatGPT for years and is present in all the other flagship LLM chat interfaces; Grok, DeepSeek, Claude, you name it.

To say the feature was never official and merely something experimental would be to say the ability to chat in a browser or use English language was merely an incidental, undocumented feature subject to being dropped without notice.

It’s not only not plausible, it’s an idea so far removed from the realm of the possible as to approach lunacy.

4 Likes